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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I like the ability to rate tires based on the type, tread wear and temperature
Easy to use site with useful reviews and tire comparisons to guide the user to a choice of purchase for their specific needs.
Simple ordering process and a local installation place 2 miles away. Thanks
Easy to order. Shipping was slower than expected. Good pricing
Im a first time user of TireRack and it was quick and easy. No pressure from sales people.
Easy to navigate the website and I utilized the online chat to confirm my items.
This process is very easy with simple instructions. Also, I like the fact that I can pick my tires up locally.
Informative and easy to navigate i love shopping tire rack and Hank is very helpful and got my tires put quick. Thanks Hank
I've always trusted Tire Rack! This was not my first order with Tire Rack!
Super fast shipping very pleased with buying experience
Ok,
Ordered online tires with studs
Received tires without studs
The time and extra cost to get tires studded was not equal to savings.
Mostly I found the site easy to use and informative. I wanted to compare the options of (1) buying a tire + wheel combination, and (2) just buying the tires and having them mounted locally to replace old tires on existing wheels. This was a bit complicated.
Everything went fine except one of the centric rings didn't seem to fit, had to remove it from the wheel
Ease of shopping and availability online, found they we're the only ones with it and delivery took only 2 days to ship@ no charge to sit where tire old be installed.
Great experience, easy to find the tires i wanted and very easy to order delivered on the day they said, very happy will everything, thank you tire rack
Love your website and speed! Thank you for great pricing and free shipping!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. We've sent you a direct message to get some additional order information from you.