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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Ordered online tires with studs
Received tires without studs
The time and extra cost to get tires studded was not equal to savings.
Mostly I found the site easy to use and informative. I wanted to compare the options of (1) buying a tire + wheel combination, and (2) just buying the tires and having them mounted locally to replace old tires on existing wheels. This was a bit complicated.
Everything went fine except one of the centric rings didn't seem to fit, had to remove it from the wheel
Ease of shopping and availability online, found they we're the only ones with it and delivery took only 2 days to ship@ no charge to sit where tire old be installed.
Great experience, easy to find the tires i wanted and very easy to order delivered on the day they said, very happy will everything, thank you tire rack
Love your website and speed! Thank you for great pricing and free shipping!
This has always been a trusted and informative site.
Call center wait time is too long, ordered on website
Fast delliverly, website easy to use loved it. Will do business with them again. I give them 10 stars
Slick, complete website interface makes tire buying and shipping a great experience.
Intuitive and informative site where i could easily buy tires. They were shipped on time to a friendly facility.
So far great service! Easy to order and free shipping.
Easy to find the tire size needed and compare different brands. Fast delivery and service.
Fast and easy to find what I needed and then check out.
Very satisfied with the overall process and the price
If you use the back button it makes you start over. That's frustrating.
I have used tire rake in the past. I like the site and the ease of using the tools. But the affim use was v. poor. I was approved but could not use@ time of closing the purchase. Very disapointed, and yes affirm did approve me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. We've sent you a direct message to get some additional order information from you.