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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,197 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Easy to buy, ship and install
November 8, 2021

Intuitive and informative site where i could easily buy tires. They were shipped on time to a friendly facility.

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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Would recommend/use again
November 8, 2021

So far great service! Easy to order and free shipping.

Date of experience: November 8, 2021
District of Columbia
2 reviews
4 helpful votes
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Fast and Easy
November 8, 2021
Updated review

Easy to find the tire size needed and compare different brands. Fast delivery and service.

Date of experience: November 8, 2021

Returning Customer
September 8, 2021
Previous review

Fast and easy to find what I needed and then check out.

Date of experience: September 8, 2021

Fast and easy
September 2, 2021
Previous review

Fast and easy

Date of experience: September 1, 2021
California
1 review
0 helpful votes
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Super awesome!
November 8, 2021

Very satisfied with the overall process and the price

Date of experience: November 8, 2021
Nevada
1 review
0 helpful votes
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Good experience
November 8, 2021

If you use the back button it makes you start over. That's frustrating.

Date of experience: November 8, 2021
Illinois
1 review
0 helpful votes
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I have used tire rake in the past. I like the site and the ease of using the tools. But the affim use was v. poor. I was approved but could not use@ time of closing the purchase. Very disapointed, and yes affirm did approve me.

Date of experience: November 8, 2021
Wisconsin
1 review
0 helpful votes
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First time experience
November 8, 2021

Quick and convenient, good selection, easy to checkout, shipping very fast

Date of experience: November 8, 2021
Maryland
1 review
0 helpful votes
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Lots of products to choose from!
November 8, 2021

Great choices and love the compare feature! I needed to change my tires ASAP for the winter as my treads are really bad in the front. I couldn't afford a 1 time payment and the option to pay with affirm really closed the deal.

Date of experience: November 8, 2021
New York
1 review
0 helpful votes
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Porsche Targa 997
November 8, 2021

I plan to buy more tires for my other cars absolutely!

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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Repeat Customer Review -
November 8, 2021
Updated review

Gil on chat was great. I'm a repeat customer and you guys continue to impress.

Date of experience: November 8, 2021

Always the best, easiest and most competitive way to...
July 13, 2020
Previous review

Always the best, easiest and most competitive way to shop for tires

Date of experience: July 13, 2020
New Hampshire
1 review
0 helpful votes
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New tires
November 8, 2021

Good morning,

My mechanic shared 2 of the 4 new tires "balanced well", but 2 needed 4.25 oz of weight. I'm not sure that is good/right.

Date of experience: November 8, 2021
Albert K. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.

Ohio
2 reviews
0 helpful votes
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Rolling with the best
November 8, 2021

Good web site... easy to use. Great selection, good pricing, reviews help a lot, very fast shipping, make it an easy choice.

Date of experience: November 8, 2021
Pennsylvania
1 review
0 helpful votes
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Great service
November 8, 2021

Customer service helped me realize that I never finished doing my my order

Date of experience: November 8, 2021
Wisconsin
1 review
0 helpful votes
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Il be back
November 8, 2021

As full service as a website can be, good job. I will definitely be back when I need tires again. I would recommend tirerack to anyone. Please don't change a thing.

Date of experience: November 8, 2021
Maryland
1 review
0 helpful votes
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Great Experience
November 8, 2021

It was great! Had a long wait to speak to an agent but it was worth it. Oscar was super helpful and helped me select the correct tires.

Date of experience: November 8, 2021
Virginia
1 review
0 helpful votes
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Great service - faster than ever
November 8, 2021

Easy to buy! Very competitive price and wide range of options to pick from

Date of experience: November 8, 2021
Arizona
1 review
0 helpful votes
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Superbfast, great price!
November 8, 2021

Easy to use! Will buy again. Fast delivery and great price.

Date of experience: November 8, 2021
New Jersey
1 review
0 helpful votes
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Easy peasy!
November 8, 2021

Easy and fast. Too many characters required blah blah blah blah...

Date of experience: November 8, 2021
North Carolina
1 review
0 helpful votes
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Great TR experience!
November 8, 2021

Very quick, efficient buying process! Pleasant experience as usually, bought several sets of different tires over the course of last year's.

Date of experience: November 8, 2021
New Jersey
1 review
0 helpful votes
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Great tire place
November 8, 2021

Great service and selection and on time delivery. Just like shopping with tire rack for great prices and selections.

Date of experience: November 8, 2021