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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,749 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Great experience
November 8, 2021

Easy process when ordering. Great customer service and follow up. Received in timely manner.

Date of experience: November 7, 2021
California
2 reviews
0 helpful votes
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Trying to schedule installation w/ recommended businesses kept timing out and after 15 unsuccessful attempts of scheduling installation; I relented and will call to schedule an appointment.

Recommended installer closest to my home was awesome from start to finish. Husband didn't have trouble scheduling an appointment for the Saturday following Wednesday delivery.

Date of experience: November 7, 2021
Indiana
2 reviews
0 helpful votes
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Ease of use and fast shipping
November 8, 2021

Very easy to find what I need and the information given was excellent. Pricing was good and fast shipping.

Date of experience: November 7, 2021
New York
1 review
0 helpful votes
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New Car Shoes
November 8, 2021

I found it easy to transition on the website from page to page. There is a large variety of brands available. And being a customer who like most people doesn't purchase tires often, having the tire size available for my car took the mystery out of the process.

Date of experience: November 7, 2021
Vermont
1 review
0 helpful votes
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Awesome!
November 8, 2021
Updated review

It was great. Tire Rack has all the information you need to decide purchasing tires. The overall process was easy. This is now my fourth purchase with them.

Highly recommended.

Date of experience: November 7, 2021

Simple and easy
April 5, 2020
Previous review

Simple and easy

Date of experience: April 5, 2020
New York
1 review
0 helpful votes
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Yep
November 8, 2021

It was easy, only thing that would have made it better is if you installed tires at my house!

Date of experience: November 7, 2021
Ohio
1 review
0 helpful votes
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Review
November 8, 2021
Updated review

The transaction was completed and everything went well and in a timely manner. I recommend this merchant and will use them again.

Date of experience: November 7, 2021

This is my go to tire store
April 2, 2021
Previous review

This is my go to tire store. Good website, great selection, good price, good source of ratings and rankings, and test track data. Everything I look for when tire shopping.

Date of experience: April 2, 2021
District of Columbia
1 review
0 helpful votes
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Very easy to find and use
November 8, 2021

Quick delivery, easy to use. Customer service has a great response time.

Date of experience: November 7, 2021
Kentucky
1 review
0 helpful votes
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Satisfied
November 8, 2021

Quick delivery and fair price. Tires delivered in good condition

Date of experience: November 7, 2021
Michigan
2 reviews
0 helpful votes
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Blizzak tire purchase
November 8, 2021

Shopping & checkout were easy and direct to the point.

Date of experience: November 7, 2021
Illinois
1 review
0 helpful votes
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Tire Rack is great!
November 7, 2021
Updated review

Excellent service as always. I'm a long time customer for a reason.

Date of experience: November 7, 2021

Comprehensive inventory, easy to use
March 19, 2020
Previous review

Comprehensive inventory, easy to use.

Date of experience: March 19, 2020
Nevada
1 review
0 helpful votes
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Making Rubber
November 7, 2021

Very easy to process and set up my order. The design of categorization for explaining specs and valuable information about your products while making the searching journey visually easing was very much appreciated!

Date of experience: November 7, 2021
New York
1 review
0 helpful votes
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I am very satisfied with the service
November 7, 2021
Updated review

Love the site and options, great price and very fast delivery

Date of experience: November 7, 2021

Fast delivery
August 24, 2021
Previous review

Very fast delivery, good tire selection always find what I am looking for

Date of experience: August 23, 2021

GOOD QUALITY, FAT DELIVERY
May 15, 2021
Previous review

GOOD QUALITY, FAT DELIVERY

Date of experience: May 14, 2021
Ohio
1 review
0 helpful votes
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Very easy to order online. The site made it very easy for me to find tires!

Date of experience: November 7, 2021
California
2 reviews
0 helpful votes
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Thank you
November 7, 2021

I've been struggling to find my brand of tire in more than 2 cities. You guys have made my purchase and tire hunt a breeze! Thank you for such an easy process of online ordering and free shipping to a local auto shop! I so appreciate y'all!

Date of experience: November 7, 2021
Maryland
1 review
0 helpful votes
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Tire Rack Veteran Customer.
November 7, 2021
Updated review

Really Easy. Been a member of Tire Rack for years now.

Date of experience: November 7, 2021

This was awesome
January 19, 2020
Previous review

This was awesome.

Date of experience: January 18, 2020
Pennsylvania
1 review
0 helpful votes
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Pretty good
November 7, 2021

Pretty good, but wasn't offered an option to see or purchase anti theft lug nuts. I wasn't even sure what size to order and quite frankly I shouldn't have to call to find out. So that's why I rated you 4 stars.

Date of experience: November 7, 2021
New York
1 review
0 helpful votes
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255/40R-19 DUNLOP SIGNATURE HP SL
November 7, 2021

Easy purchase, fast delivery! Gave very informative instructions to insure the correct tire was purchased for my vehicle.

Date of experience: November 7, 2021
Massachusetts
1 review
0 helpful votes
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All season tires need replacement
November 7, 2021
Updated review

Great. Good review of tires. And easy to compare one tire with another brand

Date of experience: November 7, 2021

Happy customer
October 28, 2021
Previous review

Sraight forward. Correct Tires Delivered on time. Very satisfied

Date of experience: October 28, 2021
Florida
1 review
0 helpful votes
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Review
November 7, 2021
Updated review

Pretty simple and easy I hope the installation goes as well.

Date of experience: November 7, 2021

Pretty simple and easy I hope the installation goes...
November 7, 2021
Previous review

Pretty simple and easy I hope the installation goes as well.

Date of experience: November 7, 2021