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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy process when ordering. Great customer service and follow up. Received in timely manner.
Trying to schedule installation w/ recommended businesses kept timing out and after 15 unsuccessful attempts of scheduling installation; I relented and will call to schedule an appointment.
Recommended installer closest to my home was awesome from start to finish. Husband didn't have trouble scheduling an appointment for the Saturday following Wednesday delivery.
Very easy to find what I need and the information given was excellent. Pricing was good and fast shipping.
I found it easy to transition on the website from page to page. There is a large variety of brands available. And being a customer who like most people doesn't purchase tires often, having the tire size available for my car took the mystery out of the process.
It was great. Tire Rack has all the information you need to decide purchasing tires. The overall process was easy. This is now my fourth purchase with them.
Highly recommended.
The transaction was completed and everything went well and in a timely manner. I recommend this merchant and will use them again.
This is my go to tire store. Good website, great selection, good price, good source of ratings and rankings, and test track data. Everything I look for when tire shopping.
Quick delivery, easy to use. Customer service has a great response time.
Excellent service as always. I'm a long time customer for a reason.
Comprehensive inventory, easy to use.
Very easy to process and set up my order. The design of categorization for explaining specs and valuable information about your products while making the searching journey visually easing was very much appreciated!
Love the site and options, great price and very fast delivery
Very fast delivery, good tire selection always find what I am looking for
Very easy to order online. The site made it very easy for me to find tires!
I've been struggling to find my brand of tire in more than 2 cities. You guys have made my purchase and tire hunt a breeze! Thank you for such an easy process of online ordering and free shipping to a local auto shop! I so appreciate y'all!
Really Easy. Been a member of Tire Rack for years now.
Pretty good, but wasn't offered an option to see or purchase anti theft lug nuts. I wasn't even sure what size to order and quite frankly I shouldn't have to call to find out. So that's why I rated you 4 stars.
Easy purchase, fast delivery! Gave very informative instructions to insure the correct tire was purchased for my vehicle.
Great. Good review of tires. And easy to compare one tire with another brand
Sraight forward. Correct Tires Delivered on time. Very satisfied
Pretty simple and easy I hope the installation goes as well.
Pretty simple and easy I hope the installation goes as well.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

