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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Had a tire blowout. Been dealing with tire race for years
Great options for EV wheels as we move into the fall/winter season
It was simple to find the tires that work for me, and love the free road hazard protection.
I feel I wasted $80 for studying the studs were very generic. I'm going to have to take them out and put new ones in wouldn't recommend studying from tire rack ever again!
I've order from tire agent and they take a few weeks to deliver
Found TireRack All Season grand touring comparative tire test, which helped me find a better tire than what I had planned to buy. Within 4 days the tires were at my installer. AND... there was an instant rebate as a surprise bonus!
Always easy to shop, and the new comparison of grand touring all-season tires was very helpful for picking the most suitable tire for our region.
Better price than the local tire shop, and unbeatable customer service.
Always great prices... quick delivery... with options!
Have always had great service with Tire Rack... hopefully will continue!
Easy to bring, went to target for a few minutes, came back and car was ready. Great time
Same. Tire rack. Com has quality products, fast & free shipping, and reliable.
Been ordering wheels and tires for over a decade for all my vehicles. Always very happy.
No hassle from installer. Everything went very smooth
Needed a Braille AGM battery sooner than the manufacturer could provide. Tire Rack had it in stock and could get it to me by the end of the week. Thanks Tire Rack!
I've been ordering from Tirerack well before 2001. So, I've been ordering tires from tirerack for over 25 years. I can't believe it's been that long, I've ALWAYS received quality service and superfast delivery. I am a loyal customer for life. Thank you TireRack team!
I love the ease of ordering tires from Tire Rack. The Tire Rack reviews, and ability to review and compare tires (Wet/Dry/Snow etc. ratings) is what keeps me coming back. Tire Rack has reasonable prices, lightning fast shipping and helpful staff to aid in placing orders. All my cars get their tires from Tire Rack. Thanks Tire Rack team!
We have purchased a bunch of tires from Tire Rack over the years. Simple process, nice research and recommendation tools, and easy to identify an installer locally.
Love the research and ratings guides. Easy to find what I need every time.
Lots of information on individual tires on this site including ratings, sales and rebates.
I was able to compare tires for various ratings specific to my driving experience and also compare prices.
I've had about 8 sets of tires from Tire Rack. They are terrific. Once, I had a bad tire and was heading to Canada in three days. They shipped a new one out same day—got it the next day, took the bad tire back, no problem. They really are outstanding!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

