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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate site and have exactly what I needed.
Received wrong size rim. Rim size was supposed to be 16"× 7", but I received a
16"× 8". My correct size and color finish is not Expected to be available until March 2022!
Easy to find what I was looking for
Excellent, fast and easy... Thank You
Bob de la cruz….
Everything went smoothly; easy to navigate the site and find what I needed. The tires came quite quickly too, more quickly than I expected considering all the delays these days.
Great value. I had a difficult time finding what I was looking for locally. Thankfully, Tire Rack has exactly what I needed and shipped it to me promptly and free of charge.
I ordered one night, and was offered to pick up my snow tires, rims, parts, at the warehouse the next afternoon. Incredible. Then I got worried when I found out, while I was mounting the tires, my Tesla had staggered tires, but once again Gus was responsive and reassuring which I verified through Tesla and it showed Tire Rack is a solid retailer, with top notch customer support. It's impressive, as I run a company and measure all levels of workers focus to details and with many personal transactions. I admit I have lowered my expectations to relieve stress and accept what ever I get. Tire Rack was an exceptional experience at excellent prices to competing tire shopping alternatives. Thank you Team Tire Rack!_ Dave in CT
I am very satisfied with the quality of service I received. Tire Rack has always been a quick and efficient way to get great deals for tires. The website is very easy to navigate and guides you to choose from several options. Thank you.
Good website. And prompt as-promised delivery! Shipped from Nevada to florida.
Quick check out. Quick delivery. Not one complaint.
Easy to order and schedule installation. The entire process was very stress free.
Very easy to use website and had offers to save me more than $200 upfront! No rebate forms to fill out and hopefully receive some gift card or credit months later.
Tire Rack is 1st rate all the way.
Excellent website - love how I could choose location and time to have tires installed.
Always an awesome experience with tire rack. It is jus a very simple and painless way to order tires and wheels
Easy and many options for my vehicle been using for over 40 years
I love the brake performance ratings
I don't care about dust compared to stopping power, for instance
My shopping experience, was great! First time ordering online for tires.
The ordering experience was perfectly fine... the delivery service OnTrac delayed shipping without notification. TireRack may want to use another shipper.
Magnificently well put together organization. Would be pleased to order from y'all again
I ordered my tires and they showed up on my doorstep the next afternoon. Couldn't have been better or quicker!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for giving us the opportunity to make this right when we reached out to you. Providing an excellent customer experience is of utmost importance so we appreciate you bringing this situation to our attention. Please don’t hesitate to get in touch should you have any additional questions or concerns.