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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Excellent website - love how I could choose location and time to have tires installed.
Always an awesome experience with tire rack. It is jus a very simple and painless way to order tires and wheels
Easy and many options for my vehicle been using for over 40 years
I love the brake performance ratings
I don't care about dust compared to stopping power, for instance
My shopping experience, was great! First time ordering online for tires.
The ordering experience was perfectly fine... the delivery service OnTrac delayed shipping without notification. TireRack may want to use another shipper.
Magnificently well put together organization. Would be pleased to order from y'all again
I ordered my tires and they showed up on my doorstep the next afternoon. Couldn't have been better or quicker!
Gill was most helpful with a solution to the $500 per day limitation on my debit card, which allowed me to purchase the tires I sought.
Quick delivery, great online customer advisors. Bought the Yokohama Parada at a reasonable price because of its past history on my Navigator. Tire design, durability and speed rating were important in my decision. Being able to order and have delivered to a vendor near me was definitely a plus. My tires came in overnight and were on my vehicle the day after ordered. This was a plus since all tire shops locally don't carry big inventories and have to order from their warehouses overnight anyway, if they have it. I have used Tire Rack for years and found their pricing competitive.
Great service easy to find what I needed and where to get them installed they were delivered on time and no problem getting them installed, they even found a damaged rim while doing the balance that is why my tire went bad.
I needed a tire for my 2021 Tesla Model Y. Incredibly(!) the Tesla Service Center near me did not have it in stock and suggested they could not get a tire for the car they sold me 2 months earlier.
Other tire stores said they don't service Teslas
Tesla suggested I call Tire Rack and have the tire delivered to the Tesla service center.
I did that ordering on the Tire Rack website.
THE TIRE WAS DELIVERED THE NEXT DAY! To Tesla without a delivery charge!
It is hard to say enough praise for a company that actually performs so well especially during these crazy COVID times when bad service is expected and seems so rampant.
I ordered a spare tire for my Ford Escape, I received it quickly but, when I to have my shop replace it, you can't replace that kind of tire. I did believe him. I emailed Tire Rack and told them my situation. They contacted me with the of a tire shop that would, with in two days.
This is the best customer service I've had with an online store.
I asked for delivery of a product, and tirerack.com delivered. Thank you for providing what you claimed.
Website is great and easy to navigate. And delivery process was fast.
Quick and easy as usual. Tire Rack's website is easy to use and provides all the necessary information to make an informed decision.
Ease of ordering and low price very good price compared to competitors.
Great pricing. Easy to order and receive shipment, schedule install that comes to home at better price than taking it in. Highly recommend. Great Value!
They have the tires I need at a price I can afford.
First time customer, will give review after service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

