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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire Rack makes the purchase and installation so easy
Love the ease of ordering, great selection & ability to pay with Affirm
Gio was very professional, helpful, and respectful with the questions I had. Need more customer service reps like him!
Let me order a wheel to confirm fit before purchasing.
Simple way to ensure you have the right size and load/speed rating and how it compares to the OE fitment. No concerns about delivered tire condition or correct type.
In addition to a wide variety of tires, delivery to the tire installer was accurate and on-time.
The pricing isn't any better than buying at a store. The shops they pick have poor customer service and bad attitude.
Purchases rotors and brake pads that lasted 5 YEARS. Purchase brake pads twice and customer service called to confirm that is what I intended on doing.
All previous experience as positive. Current interaction with online ordering was difficult because of unclear instructions to update my password and then sign into my account. I was unable to use my account to make this order. I have been a contented customer of Tire Rack for more than 15 years.
Every order comes as expected and it doesn't cease to amaze me, I get what I order every time.
Just shear convenience of being able order quality tires online is great.
This will make the 3rd set of tires I've ordered through tire rack and their service is great. I have received my orders promptly and they have competitive prices compared to local tires shops in my area.
Love the selection and the comparison tools for tires
I needed all season tires in different sizes for my AMG. Tire Rack reps helped find and place the order for top rated tires and the process was very easy.
In general i pick the tires up at he local tirerack distribution center and save some cash doing this, price is usually better then other places and pick tires tires the same day! I also had ordered rims and tires set which they installed and delivered in a few days. They came in excellent condition with perfect balancing and no scuff marks from the installation process including installing the TPMS sensors
The website was simple and easy to navigate. It made looking for a full sized wheel and tire to replace the doughnut spare smooth.
Needed a full size spare for a road trip, very easy to navigate, shop, and order
Previous experience with FedEx shipping was a nightmare and costed me a novice championship. DO NOT USE FEDEX EVER AGAIN…. Please
UPS does wonderfully
This review is more about the ordering/shopping as I have not installed the tires yet, but everything else was on point 👉
Pretty straightforward ordering process!
Most reputable online tire shop, but their selection can be a bit limited for some sizes.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?