On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered my tires on Tire Rack, Had them shipped to a local tire shop and they fitted them. Couldn't have been any easier!
A lot better pricing than buying from a brick and mortar tire store
Wish I didn't have to enter a vehicle to order wheels My car is lifted and have aftermarket fender flares to fit different sized wheels and tires that I know will fit but your web site wouldn't show me what is was looking for because it didn't think it would fit my car.
We applied for the rebate offered on the tires to make the price lower and once we received the tires, we did everything that you instructed us to to get the rebate card and we have not heard anything or got the card
All information is self explanatory and easy to navigate.
Every time I order it's so smooth and easy. Tire selection and information is second to none!
Ordered twice before. Excellent both times. No hassles. No issues.
My G37S loves to chew through rear tires. Tire Rack's decades of experience and selection of performance tires made the navigation of choice easy.
Always easy to buy and Tire Rack stands behind the tires they sell with their warranty
I ordered a set of wheels, and they did not say the item was on back order. It was a little bit frustrating, but I just canceled the order.
Tires are always in stock and arrive in just 2 days
Tire Rack always has an excellent selection of tires and delivery is very prompt.
My wheels where on back order, they called told me. Helped me with other issues
Great online process with plenty of pertinent information to use to make your buying decision.
Short life of last set, offered $100 towards 1 tire, fitter said wear was perfect and even
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?
Ordered in Dec 2024 and TIre came with Hazzard protection. Today in 6 months one of the tire got a nail inside and they happily replacing the tires. Overall process is smooth just that they should mention the claim process very clearly
So far so good, waiting for the tires to get installed with proper balancing
Tire rack always has great tires at great prices and the data and analysis that few others have.
Always exactly what I need and delivered when I need it
I've been ordering from Tirerack for over a decade now. What brings me back is the fast delivery, and a big plus is the free Hazard protection.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and a member of our team will be reaching out.