On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
More information on hub bore would be useful. That way you'll know if they're hub-centric or lug-centric. Overall easy shopping! Great customer service.
More information on hub bore would be useful. Overall easy shopping!
Great customer service great reviews and fast delivery
Easy to use site. No gimmicks, no pop ups, no "interference".
Website not very easy to navigate but overall experience was great.
Easy to browse selection, delivery was fast, install went great!
Great selection, information and customer reviews.
Easy checkout. SImple to find what tires work best. Excellent experience. Easy to find an installer who had great service.
Tire Rack had the best prices and the ordering process was seamless. The tires arrived on time. Will use again.
I had no problem with finding what i needed.
Delivery was fast.
Quick with the order/efficient with the process/and simple as to anyone can do!
Easy online ordering - quick delivery. Unfortunate limited sizes and brands.
Best all around prices and quick free delivery.
Fast & Easy. Dealership was unable to order the exact tire I needed - but if was readily available on tire rack!
Everything was great, from the order on line to the call back to confirm the order to the update on the tire delivery time.
Tire Rack and https://www.tyrereviews.com/Tyre/Continental/ExtremeContact-DWS-06-PLUS.htm
Where I research tires. Also compared results on tyre review.com
Appreciated tire racks recent write up on ultra performance tires detailing highlights of top four contenders. Elsewhere vredesteins ranked number one after finding, reading
https://www.tirerack.com/tires/tests/testDisplay.jsp?ttid=280
Ordered Contis
The site has a pretty intuitive interface that rather easily allows you to compare ratings and attributes between different tires. You enter in your Vehicle Identification Number (VIN) and it immediately shows you the tire size(s) your vehicle can use. I recently purchased a new, used vehicle that had horrible tires for winter (snow/ice ratings) driving and after seeing all compatible tires for my vehicle it was a matter of clicking a check box on each tire I was considering to easily compare them side by side to determine the best value. Like I said, I was specifically searching for tires that handled winter conditions really well but you can use the comparison tool for any tire attribute(s). When summer rolls around I plan on purchasing 4 more tires and I will no doubt compare DRY performance alongside ROAD NOISE and COMFORT to really take advantage of my car's power and performance; having a 500 hp sedan doesn't mean anything if the tires don't grip the road.
I am a little dismayed that the option to "Save $40 by picking up tires yourself" didn't even come close to saving you $40; it resulted in a savings of exactly $3 which is nothing considering it would be a 2hr round trip to get them. I don't know why but when you choose the pickup option it essentially TRIPLES the sales tax completely negating the small discount entirely. Because of that I opted to have mine shipped to my local shop. Other than that the interface and process is very nice and easy to use. Just pay attention to the details because that discount came across as a total scam. Perhaps it's a more attractive option if you need tires immediately, I just don't understand why they flat out lie about saving $40.
Pretty simple interface that easily allows you to compare attributes between different tires. They do really well in only showing the types of tires that fit your vehicle and also easily allow you to narrow down your search criteria to specific details. I recently purchased a new vehicle that had horrible tires for snow/ice driving and after seeing all compatible tires for my vehicle it was a matter of clicking a couple check boxes to narrow it down even further to focus on winter driving capabilities.
I am a little dismayed that the option to "Save $40 by picking up tires yourself" didn't even come close to saving you $40; it resulted in a savings of exactly $3 which is nothing considering it would be a 2hr round trip to get them. I don't know why but when you choose the pickup option it essentially TRIPLES the sales tax completely negating the small discount entirely. Because of that I opted to have mine shipped to my local shop. Other than that the interface and process is very nice and easy to use. Just pay attention to the details because that discount came across as a total scam. Perhaps it's a more attractive option if you need tires immediately, I just don't understand why they flat out lie about saving $40.
The process was very easy, convenient and helpful on locating a specific rim for a Mercedes on my own. Hassle free and I loved it
With the variety of tires, it was difficult to find the exact one but once I did, it all worked out.
Too many check boxes! I just wanted to place my order. Thought I had and lost to days! Crapy way to do business.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members