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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,719
shipping
28,683
quality
29,243
This company responds to reviews on average within 1 day

Instant Feedback

529,072 reviews

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Colorado
1 review
0 helpful votes
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Easy Peasy
March 15, 2022
Updated review

The site has a pretty intuitive interface that rather easily allows you to compare ratings and attributes between different tires. You enter in your Vehicle Identification Number (VIN) and it immediately shows you the tire size(s) your vehicle can use. I recently purchased a new, used vehicle that had horrible tires for winter (snow/ice ratings) driving and after seeing all compatible tires for my vehicle it was a matter of clicking a check box on each tire I was considering to easily compare them side by side to determine the best value. Like I said, I was specifically searching for tires that handled winter conditions really well but you can use the comparison tool for any tire attribute(s). When summer rolls around I plan on purchasing 4 more tires and I will no doubt compare DRY performance alongside ROAD NOISE and COMFORT to really take advantage of my car's power and performance; having a 500 hp sedan doesn't mean anything if the tires don't grip the road.

I am a little dismayed that the option to "Save $40 by picking up tires yourself" didn't even come close to saving you $40; it resulted in a savings of exactly $3 which is nothing considering it would be a 2hr round trip to get them. I don't know why but when you choose the pickup option it essentially TRIPLES the sales tax completely negating the small discount entirely. Because of that I opted to have mine shipped to my local shop. Other than that the interface and process is very nice and easy to use. Just pay attention to the details because that discount came across as a total scam. Perhaps it's a more attractive option if you need tires immediately, I just don't understand why they flat out lie about saving $40.

Date of experience: February 12, 2022

Pretty simple interface that easily allows you to compare...
February 6, 2022
Previous review

Pretty simple interface that easily allows you to compare attributes between different tires. They do really well in only showing the types of tires that fit your vehicle and also easily allow you to narrow down your search criteria to specific details. I recently purchased a new vehicle that had horrible tires for snow/ice driving and after seeing all compatible tires for my vehicle it was a matter of clicking a couple check boxes to narrow it down even further to focus on winter driving capabilities.

I am a little dismayed that the option to "Save $40 by picking up tires yourself" didn't even come close to saving you $40; it resulted in a savings of exactly $3 which is nothing considering it would be a 2hr round trip to get them. I don't know why but when you choose the pickup option it essentially TRIPLES the sales tax completely negating the small discount entirely. Because of that I opted to have mine shipped to my local shop. Other than that the interface and process is very nice and easy to use. Just pay attention to the details because that discount came across as a total scam. Perhaps it's a more attractive option if you need tires immediately, I just don't understand why they flat out lie about saving $40.

Date of experience: February 6, 2022
North Carolina
1 review
0 helpful votes
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The process was very easy, convenient and helpful on locating a specific rim for a Mercedes on my own. Hassle free and I loved it

Date of experience: February 12, 2022
Colorado
1 review
0 helpful votes
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Easy as could be!
February 13, 2022
Updated review

With the variety of tires, it was difficult to find the exact one but once I did, it all worked out.

Date of experience: February 12, 2022

Too many check boxes!
March 9, 2022
Previous review

Too many check boxes! I just wanted to place my order. Thought I had and lost to days! Crapy way to do business.

Date of experience: February 6, 2022
Texas
3 reviews
2 helpful votes
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Excellent
February 13, 2022

Very good and easy, the price was unbeatable and the quality remarkable.

Date of experience: February 12, 2022
Ohio
1 review
0 helpful votes
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Shipping carrier is not acceptable.
February 13, 2022
Updated review

Easy purchase. Large selection to choose from. Carrier does not deliver all 4 tires the same day. This is the second order with 4 months this has happened. Not sure if I will buy from Tire Rack again.

Date of experience: February 12, 2022

Excellent web site
November 14, 2021
Previous review

Excellent web site.

Date of experience: November 14, 2021
Colorado
1 review
0 helpful votes
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Holy rubber batman
February 13, 2022

The rubber is rubber that is rubber made of rubber

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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Tires when no one else has them
February 12, 2022

Easy to process, had all the reviews and information easy to access to find the right tires for my fifth wheel

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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So far so good, First time ordering and was pleased with the partner installation option

Date of experience: February 12, 2022
Puerto Rico
1 review
0 helpful votes
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Excellent Service
February 12, 2022
Updated review

Excellent Service, and excellent inventory of tires.

Date of experience: February 12, 2022

Excellent Service
February 6, 2022
Previous review

Excellent Service

Date of experience: February 6, 2022
Massachusetts
1 review
0 helpful votes
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Great Experience
February 12, 2022

Simple and convenient. Sales representative when I called in was very helpful.

Date of experience: February 12, 2022
Ohio
1 review
0 helpful votes
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ML tires
February 12, 2022

You all are the best used you for both cars for years!

Date of experience: February 12, 2022
Tennessee
1 review
0 helpful votes
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Review
February 12, 2022

Quick service and very reliable arrived in a timely manner

Date of experience: February 12, 2022
North Carolina
1 review
0 helpful votes
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Best way to buy tires.
February 12, 2022

First time I have ordered tires to be delivered. It could not have been easier and I got the tires I wanted. I did not have to settle for what a dealer had in stock. Could not recommend it more.

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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Goodyear assurance
February 12, 2022

Great experience received tires very fast and very nice looking tires

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
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5 stares
February 12, 2022

I recommend it to my friends As a good deal faster service what are you organize

Date of experience: February 12, 2022
District of Columbia
1 review
0 helpful votes
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Tire Rack is my first choice for all my tire needs.

Date of experience: February 12, 2022
Florida
1 review
0 helpful votes
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Super
February 12, 2022

Great price and lots of coupons. Having the tires sent to the place where the installation/alignment is being done makes life easier.

Date of experience: February 12, 2022
Texas
3 reviews
0 helpful votes
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We are moving north from Houston to snow country in the middle of winter. I decided to get winter tires before we left. After doing a lot of on-line research, I kept going back to Tire Rack for the reviews and availability. I ordered the winter tires and immediately got a voicemail, email, and text asking me if I really wanted winter tires in Houston. The sales rep I spoke with was extremely knowledgable and friendly. Delivery went exactly as planned. No problems.

Date of experience: February 12, 2022
Minnesota
2 reviews
0 helpful votes
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Convenience of a lifetime
February 12, 2022

Was good but takes time online to get everything right, should take patients and good results

Date of experience: February 12, 2022
Florida
1 review
0 helpful votes
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Awesome service
February 12, 2022

I love tire rack quick easy painless and thanks for affirm

Date of experience: February 12, 2022