Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
17x8 Enkei with 225 Michelin run flats. They called to make sure I knew it was an Aggressive Fitment. I agreed and they shipped them.
Fast, easy and in stock. Free Shipping. Great service
Great website! Its easy to navigate and lots of detailed information of products.
Remain to be seen. I haven't received my tires yet
Quick and easy process. Good quality. I liked the transaction.
Clear identification of the tire options. Providing shipment to AND the ability to scchedule with an installer in my are right from the website was a really great convenience!
Easy, chat was helpful. Austin was responsive and answered my questions in an informative manner that helped me decide.
Yes always like the website design. Very easy to use and tons of information about tire performance and etc. also the best part is that Tire Rack actually has someone checking on each order to ensure we don't order the wrong set of tires
Always use tire rack for my daily and my track toy. Fast and great website. Good warranty replacement process as well
Found what i need and got it shipped with no issue. Mod Industries got my tires mounted and bal. Super fast and was able to bump my appt early.
Delivery was quick. Thank you for letting me know we'd be eligible for a promotion if we delay the order in 2 days! They sent copies of the invoice and instructions on claiming the rebate. Great experience in every way!
I already did a review, but I'll do it again.
It was great! Easy to get to, fast service. The staff was efficient ant friendly. They loaded my car and I was on my way in less than 10 minutes.
Awesome as always. Tire rack always offers great value and service
Over all I was satisfied. I was a little mad that before I paid it said they could install by Wednesday and then it ended up giving one choice for a time for Thursday.
Quick and Accurate and Professional service I have been a customer with Tire Rack for over 17 yrs, I really love the services that I have received from Tire Rack whenever I need to order my tires, they are always willing and able to assist with whatever question or issues I may have. As long time return customer I have referred them to many of my family and friends and I will continue to do so, I call Tire Rack my All in One-stop, I find what I Need, I receive Great Customer Service and they can find the places to assist you in your area, and now have partnered with a Finance service that can assist you with your purchases,, SO thank you for 17 years of great service and amazing products!
Ease of finding what i need on site. Excellent verification systems. Great quality tires.
Quick and easy. Ive bought two sets of rims and one set of tires and tire rack has never let me down with quality.
Second set of wheels, stay great at what you do and will always recommend.
Great price and convenient. User friendly site. It was easy to find, order and set up appointment to mount and balance tires at a center near me. Painless and easy.
Very good, Good definition: adjective
1. To be desired or approved of.
"a good quality of life"
2. Having the qualities required for a particular role.
"the schools here are good"
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

