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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,075 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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So far so good
February 16, 2022

Website is easy to navigate and online order appears straight forward. Slight hesitation when I "placed order" with "hold" status to take advantage of upcoming promotion starting in 4+ hours, rather than waiting to place order the next day when the promotion goes into effect.

Date of experience: February 15, 2022
Kansas
1 review
0 helpful votes
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Very good, lots of options to choose from. Awesome.
Thanks

Date of experience: February 15, 2022
Georgia
1 review
0 helpful votes
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Tire Rack is a good company
February 15, 2022

My experience with Tire Rack was and has always been very positive. I have no complaints with the company.

Date of experience: February 15, 2022
New York
1 review
0 helpful votes
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Quick and Cheap!
February 15, 2022

Very quick and Simple! The website has accurate descriptions and reading for what tires your car needs!

Date of experience: February 15, 2022
North Carolina
1 review
0 helpful votes
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Great Experience.
February 15, 2022
Updated review

Made a key stroke error on custom build aspect error and ordercancel & confirm was easy. Great tools and staff

Date of experience: February 15, 2022

Good research tools and superior comparative tools...
February 15, 2022
Previous review

Good research tools and superior comparative tools + variety of choices

Date of experience: February 15, 2022
Virginia
1 review
0 helpful votes
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Great service
February 15, 2022

Great service! Awesome customer service, delivery time was good!

Date of experience: February 15, 2022
Ohio
1 review
0 helpful votes
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Pirelli Cinturado
February 15, 2022
Updated review

Very easy to navigate. Tire ratings and reviews very helpful.

Date of experience: February 15, 2022

Nice website
June 11, 2020
Previous review

Nice website. Easy checkout. Lots of products to choose from.

Date of experience: June 11, 2020
Virginia
1 review
0 helpful votes
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Tire Rack is the Best!
February 15, 2022

The tires arrived on time as stated. I am very happy with my purchase

Date of experience: February 15, 2022
Nebraska
1 review
0 helpful votes
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Thank you
February 15, 2022
Updated review

Convenient good selection, usually fast shipping….

Date of experience: February 15, 2022

Good experience checking out is a pain Would not let...
December 28, 2019
Previous review

Good experience checking out is a pain
Would not let me put my vehicle info in, and had to enter my CC info twice

Date of experience: December 27, 2019
Wisconsin
2 reviews
0 helpful votes
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FAST
February 15, 2022

Was easy and convenient. I was surprised at how fast I received the tire.

Date of experience: February 15, 2022
Tennessee
1 review
0 helpful votes
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NEW TIRES
February 15, 2022

Easy to use website and huge selection, good prices and free shipping too.

Date of experience: February 15, 2022
Indiana
1 review
0 helpful votes
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Fast and great price
February 15, 2022

Great price and selection website is very user friendly

Date of experience: February 15, 2022
Colorado
1 review
0 helpful votes
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Great
February 15, 2022

Always smooth
As usual get online, find it click it install it. Sweet as pie

Date of experience: February 15, 2022
Luxembourg
1 review
0 helpful votes
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Great process and timely delivery. I'm not sure why I have to type 50 characters

Date of experience: February 15, 2022
Minnesota
1 review
0 helpful votes
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2016 Ford Fusion
February 15, 2022

Very pleased with specialist and web site. Thank you!

Date of experience: February 15, 2022
Illinois
1 review
0 helpful votes
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Have ordered from Tire Rack previously and been completely satisfied

Date of experience: February 15, 2022
Rhode Island
2 reviews
0 helpful votes
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Great Service
February 15, 2022

Makes tire shopping easy, installer was awesome. Can't make this any easier.

Date of experience: February 15, 2022
Colorado
1 review
0 helpful votes
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Professional
February 15, 2022

Ford Kinyon was very helpful. He also helped me locate a hard to find Michelin all season set of 4 ( to be manufactured) for my Audi Q7.

Date of experience: February 15, 2022
Minnesota
1 review
0 helpful votes
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New tires
February 15, 2022

Large selection. Lots of helpful information. Great prices.

Date of experience: February 15, 2022
New York
1 review
0 helpful votes
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Good experience!
February 15, 2022

Amazing! Appreciate the alert to hold my order for a day to be eligible for a rebate as well!

Date of experience: February 15, 2022