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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Website is easy to navigate and online order appears straight forward. Slight hesitation when I "placed order" with "hold" status to take advantage of upcoming promotion starting in 4+ hours, rather than waiting to place order the next day when the promotion goes into effect.
Very good, lots of options to choose from. Awesome.
Thanks
My experience with Tire Rack was and has always been very positive. I have no complaints with the company.
Very quick and Simple! The website has accurate descriptions and reading for what tires your car needs!
Made a key stroke error on custom build aspect error and ordercancel & confirm was easy. Great tools and staff
Good research tools and superior comparative tools + variety of choices
Great service! Awesome customer service, delivery time was good!
Very easy to navigate. Tire ratings and reviews very helpful.
Nice website. Easy checkout. Lots of products to choose from.
The tires arrived on time as stated. I am very happy with my purchase
Convenient good selection, usually fast shipping….
Good experience checking out is a pain
Would not let me put my vehicle info in, and had to enter my CC info twice
Easy to use website and huge selection, good prices and free shipping too.
Always smooth
As usual get online, find it click it install it. Sweet as pie
Have ordered from Tire Rack previously and been completely satisfied
Makes tire shopping easy, installer was awesome. Can't make this any easier.
Ford Kinyon was very helpful. He also helped me locate a hard to find Michelin all season set of 4 ( to be manufactured) for my Audi Q7.
Amazing! Appreciate the alert to hold my order for a day to be eligible for a rebate as well!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

