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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to use and easy to follow order, would do again
Super easy. Glad that my tire size and installer info was saved from last time.
Tire rack is reliably good. Good prices and great customer service
Excellent value and superb delivery. High quality and just what I needed.
Easy to order and quick shipping was what was on my car even though your listing said a different size, so it was easy to find size needed
Quick and easy. Only a point and click away from satisfaction.
The warranty team was helpful and professional. Also, the customer service agent working my order was thorough and followed up with me on a question he had - went the extra mile!
Great experience overall - easy process and quick transaction!
I found the wheel I wanted with Tire Rack's user friendly website. I did my research and ordered a wheel that would fit my car. Tire Rack's fitment guide seems very conservative for my car, but I am very happy with my purchase so far.
Amazingly easy to use interface. Wonderful options and pricing.
The tires are NOW on my Leaf and they are great. Probably it is more FedEx fault than Tire Rack that I ordered on Thur for drop ship to my mechanic, got FRIDAY projected delivery, then did not receive until Monday. Busy day at work Mon, so installation was Tues. Good thing I have my winter car to drive. /// Choice of tire: Wanted Kumho but can afford Michelin. Glad you have GOOD STUFF in Stock!
Wanted Kumho but can afford Michelin. Glad you have GOOD STUFF in Stock!
Amazingly easy to get what you want and the mobile tire installation was very professionally done.
Not like the same co. Terrible mixup & 3 phone calls about pickup problem UPS didn't pickup, as of now FedEx is taking it back Hopefully. Co. Kind with $50 gift certificate.
A carrier problem big time.
A Lot of useful information is readily available to make an informed decision.
Excellent, prices incredible reasonable. I got my 4 tires in 3 days I was very impress. Tire Rack you have a customer for life. Thank you
Loretta
Fairly easy and uncomplicated. Got a little crossed up in finding my original choice, but was able to find my way back.
I was not informed that the tires weren't in stock when I ordered them. Subsequently it fouled up my schedule.
Good service but website is a pain in the butt. Can be much easier
The web site was very informative and the ordering and delivery went flawlessly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members