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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,085 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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CRV Replacement tires for original tires
June 4, 2022
Updated review

Easy to look for what you want to see and compare all the specs.

Date of experience: June 4, 2022

From start to finish it was easy to find what I wanted...
February 18, 2022
Previous review

From start to finish it was easy to find what I wanted and complete the purchase. Thank you.

Date of experience: February 18, 2022

Satisfied customer
December 2, 2021
Previous review

Very easy to use your site. Lots of good information

Date of experience: December 2, 2021
Maryland
1 review
0 helpful votes
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Good service!
June 4, 2022

Fast, efficient, and product was in good condition!

Date of experience: June 4, 2022
New Jersey
1 review
0 helpful votes
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Best option for replacing tires
June 4, 2022

Good variety of tires with detailed information on each. Easy to select based on vehicle and have information on installers. An excellent shopping experience.

Date of experience: June 4, 2022
Maryland
1 review
0 helpful votes
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Kuhmo AT52 285/70R17
June 4, 2022

The tires came as scheduled for the delivery date. I am happy with it.

Date of experience: June 4, 2022
Virginia
1 review
0 helpful votes
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Happy shopping on Tire Rack
June 4, 2022

I love the many selections that you have. Tire Rack makes it easy to find the tire(s) specifically for your car. Lots of details. Also last but not least, the ability to find a tire company close to your home to mount your tires. Very nice

Date of experience: June 4, 2022
Colorado
2 reviews
0 helpful votes
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Great Service
June 4, 2022

Very nice that you guys finally partner with Affirm. Makes financing a LOT easier. Thank you guys!

Date of experience: June 3, 2022
Indiana
2 reviews
0 helpful votes
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Very happy and will buy again
June 4, 2022

Website was very easy to use, and very fast delivery.

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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Great Company
June 4, 2022
Updated review

Easy to order, fast delivery, great experience again...

Date of experience: June 3, 2022

A little confusing after applying for Firestone CC...
May 29, 2022
Previous review

A little confusing after applying for Firestone CC and not seeing additional discount when using the Firestone CC

Date of experience: May 28, 2022
Virginia
1 review
0 helpful votes
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Always great service.
June 3, 2022
Updated review

I was not satisfied with the rate of wear on the last set of tires I bought, however. The Sumitomo's for the Audi only lasted about 25,000 miles and I expected a lot more. They received a high rating and that's why I bought them.

Date of experience: June 3, 2022

Had some trouble loading website but issue might be...
October 25, 2019
Previous review

Had some trouble loading website but issue might be on my end.

Date of experience: October 25, 2019
Florida
1 review
0 helpful votes
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Excellent service
June 3, 2022

Very good and easy company to work with, short shipping times

Date of experience: June 3, 2022
Ohio
1 review
0 helpful votes
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So far so good just ordered, got my tires yesterday and had them installed and wow it looks great.

Date of experience: June 3, 2022
Missouri
1 review
0 helpful votes
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Installer Fail.
June 3, 2022

The installer that I chose from your site and had the tires delivered to couldn't Install my tires. The tires were for a C7 Corvette. Said their machine was too old. So took the tires to Discount Tire who did. Other than that the ordering process was easy.

Date of experience: June 3, 2022
Ohio
1 review
0 helpful votes
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Review
June 3, 2022

Thank you so much for making the process easy helpful and great fit for my car

Date of experience: June 3, 2022
Illinois
1 review
0 helpful votes
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Quick and great service, Had original replacement tires in stock and received on time. Happy with the whole process.

Date of experience: June 3, 2022
Florida
1 review
0 helpful votes
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CEO
June 3, 2022

Timely delivery. Communication was good. The shop it was delivered to was very professional and did everything right.

Date of experience: June 3, 2022
Iowa
1 review
0 helpful votes
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Bernard-Tire rack
June 3, 2022

Bernard was super nice and very helpful! Fast service great communication!

Date of experience: June 3, 2022
Virginia
1 review
0 helpful votes
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Goodyear Endurance Trailer Tire
June 3, 2022

I appreciate having all the specifications and country of origin data available, it helps greatly in my tire selection.

Date of experience: June 3, 2022
New Jersey
1 review
0 helpful votes
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Great deal!
June 3, 2022

Easy to find in tire size chart and good description

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Excellent experience.
June 3, 2022

So easy and fast. Great job! The entire process was seamless

Date of experience: June 3, 2022
Georgia
2 reviews
0 helpful votes
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On the website, it was easy to make an informed decision as always. Picking the tires up at the warehouse was quick & convenient. Communications were very courteous and professional.

Date of experience: June 3, 2022

The ordering and pick-up option process has been super...
September 18, 2020
Previous review

The ordering and pick-up option process has been super smooth and convenient.

Date of experience: September 18, 2020