Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,749 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Jon Y.
Unfollow Jon Y.
Share Review
Report Review

Tire Rack is my only choice for purchasing new tires. Great selection, prices and the 2 year warranty came through for me. My tire was ruined after a large steel pin punctured it. I filed a claim and ordered a new tire. They said I would be reimbursed. No question, Tire Rack is the place to shop for tires.

Date of experience: June 2, 2022

Great. Tires ordered, shipped and installed in less than a week.

Date of experience: July 29, 2021

Quick accurate service
July 23, 2021
Previous review

Quick accurate service. Ships to install shop I wanted.

Date of experience: July 23, 2021
Pennsylvania
1 review
0 helpful votes
Follow frank O.
Unfollow frank O.
Share Review
Report Review

Tires rec'd fast.
June 2, 2022
Updated review

Have ordered from Tire Rack in the past. Very good service.

Date of experience: June 2, 2022

Complete tire info, and reviews to compare
October 30, 2020
Previous review

Complete tire info, and reviews to compare.

Date of experience: October 30, 2020
Maryland
1 review
0 helpful votes
Follow Joseph O.
Unfollow Joseph O.
Share Review
Report Review

Repeat customer!
June 2, 2022

Very easy to navigate site. Nice selection of tires and wheels. Fast delivery.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

Very good, low friction service.
June 2, 2022
Updated review

I chatted and received reasonable amount of info on the tire selection.

Date of experience: June 2, 2022

Good service
May 24, 2022
Previous review

Good service

Date of experience: May 24, 2022
New Jersey
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Easy to use web site, was able to use paypal for payment.

Date of experience: June 2, 2022
Pennsylvania
1 review
0 helpful votes
Follow ERNEST N.
Unfollow ERNEST N.
Share Review
Report Review

Straightforward process.
Hoping to get discount from installer.

Date of experience: June 2, 2022
Illinois
1 review
0 helpful votes
Follow Victoria H.
Unfollow Victoria H.
Share Review
Report Review

I got what I needed
June 2, 2022

The sales people on Chat were great and really patient with all of my questions. I'm sure the price for the tires was comparable, if not better, than other dealers but it is never easy to pay out money for car parts even if it's necessary. The tires seem good so far and the entire experience was pretty seamless and very fast.

Date of experience: June 2, 2022
New York
2 reviews
0 helpful votes
Follow Neill W.
Unfollow Neill W.
Share Review
Report Review

Great to see my local service center listed here - they are reliable and honest mechanic shop

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
Follow Nathan E.
Unfollow Nathan E.
Share Review
Report Review

Outstanding
June 2, 2022
Updated review

Awesome as always! I have been buying tires from TR for years, and I will be buying from them for many years to come!

Date of experience: June 2, 2022

I love tire rack
January 25, 2020
Previous review

I love tire rack

Date of experience: January 25, 2020
Tennessee
1 review
0 helpful votes
Follow Timothy X.
Unfollow Timothy X.
Share Review
Report Review

Tires
June 2, 2022

Thank you. Good. I do not wish to write at least 50 characters. Why would you make me do that.?

Date of experience: June 2, 2022
Virginia
1 review
0 helpful votes
Follow Anthony P.
Unfollow Anthony P.
Share Review
Report Review

Encountered a logistics issue but Gio reached out to me and proposed an agreeable solution. Gio walked me through the options and we had the issue resolved quickly. My order arrived much sooner than the initial estimated date.

Date of experience: June 2, 2022
New York
3 reviews
0 helpful votes
Follow Peter B.
Unfollow Peter B.
Share Review
Report Review

Best shipped price around!
June 2, 2022

Ordering on line was easy and Tire Rack had the Koni Struts at the best shipped price around. My order came as described and arrived Very Quickly!

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
Follow Heath Q.
Unfollow Heath Q.
Share Review
Report Review

Awesome experience
June 2, 2022

Got exactly what I wanted mounted balanced and ready to bolt on very happy with the whole thing

Date of experience: June 2, 2022
Georgia
1 review
0 helpful votes
Follow Dayron A.
Unfollow Dayron A.
Share Review
Report Review

Happy
June 2, 2022

Fast service and excellent quality. I'm a happy customer.

Date of experience: June 2, 2022
Minnesota
1 review
0 helpful votes
Follow Tom B.
Unfollow Tom B.
Share Review
Report Review

T R is the Best
June 2, 2022
Updated review

Great, delivery next day
Yes, best price anywhere, your people are fantastic

Date of experience: June 2, 2022

Excellent as always
November 2, 2021
Previous review

Excellent as always

Date of experience: November 2, 2021

Great job
November 14, 2019
Previous review

Great job. Easy to navigate

Date of experience: November 14, 2019
California
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

Michelin XRV Tire purchase.
June 2, 2022

A little disappointed that tires could not be picked up at the Sparks store.

Date of experience: June 2, 2022
Illinois
1 review
0 helpful votes
Follow Carlos L.
Unfollow Carlos L.
Share Review
Report Review

Parts In stock and easy website to navigate and a fair price.

Date of experience: June 2, 2022
Connecticut
1 review
0 helpful votes
Follow Paul Z.
Unfollow Paul Z.
Share Review
Report Review

Tire rack is the best
June 2, 2022
Updated review

Best place for tires always get my delivery early customer service is extremely friendly and helpful

Date of experience: June 2, 2022

Always a pleasure
November 3, 2020
Previous review

Always a pleasure

Date of experience: November 2, 2020
California
1 review
0 helpful votes
Follow Adam S.
Unfollow Adam S.
Share Review
Report Review

Lug Nuts
July 2, 2022
Updated review

Aside from sending chrome lug nuts with black rims, everything was okay.

Date of experience: June 2, 2022
Albert K. — TireRack Rep
over a year old

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.


Easy to navigate
May 24, 2022
Previous review

Easy to navigate

Date of experience: May 23, 2022
California
1 review
0 helpful votes
Follow Joseph B.
Unfollow Joseph B.
Share Review
Report Review

Great product and service
June 2, 2022

Quick and easy. Recommended local installer is prompt as well.

Date of experience: June 1, 2022