Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Tire Rack is my only choice for purchasing new tires. Great selection, prices and the 2 year warranty came through for me. My tire was ruined after a large steel pin punctured it. I filed a claim and ordered a new tire. They said I would be reimbursed. No question, Tire Rack is the place to shop for tires.
Great. Tires ordered, shipped and installed in less than a week.
Quick accurate service. Ships to install shop I wanted.
Have ordered from Tire Rack in the past. Very good service.
Complete tire info, and reviews to compare.
Very easy to navigate site. Nice selection of tires and wheels. Fast delivery.
I chatted and received reasonable amount of info on the tire selection.
Easy to use web site, was able to use paypal for payment.
Straightforward process.
Hoping to get discount from installer.
The sales people on Chat were great and really patient with all of my questions. I'm sure the price for the tires was comparable, if not better, than other dealers but it is never easy to pay out money for car parts even if it's necessary. The tires seem good so far and the entire experience was pretty seamless and very fast.
Great to see my local service center listed here - they are reliable and honest mechanic shop
Awesome as always! I have been buying tires from TR for years, and I will be buying from them for many years to come!
Thank you. Good. I do not wish to write at least 50 characters. Why would you make me do that.?
Encountered a logistics issue but Gio reached out to me and proposed an agreeable solution. Gio walked me through the options and we had the issue resolved quickly. My order arrived much sooner than the initial estimated date.
Ordering on line was easy and Tire Rack had the Koni Struts at the best shipped price around. My order came as described and arrived Very Quickly!
Got exactly what I wanted mounted balanced and ready to bolt on very happy with the whole thing
Great, delivery next day
Yes, best price anywhere, your people are fantastic
A little disappointed that tires could not be picked up at the Sparks store.
Best place for tires always get my delivery early customer service is extremely friendly and helpful
Aside from sending chrome lug nuts with black rims, everything was okay.
Quick and easy. Recommended local installer is prompt as well.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.