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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Good resources like tire reviews and testing, knowledgeable staff, good selection, fair prices
I stay with Tire Rack because of their knowledge and integrity. I am able to shop, compare and get educated on tire quality and value. I have always been happy with my purchase. I have purchased several sets of tires from Tire Rack and all have performed to the level advertised. Trusted value.
Easy order process and saved big time as opposed to the dealer price and even Costco
Quick and easy to navigate and successfully find and order exactly what I needed!
I have used Tire Rack for my tire needs on many occasions over the years and have always had outstanding service and lightning fast delivery. They are my go to source for all of my tire needs.
Super convenient to buy Tires from these guys. Always have the tires im looking for in stock and I can pick them up since I am local. I highly recommend. I've bought several tires from them and they are always on point! Thanks Tirerack!
Tire rack always comes through everytime I order. Shipping is fast if they have it in stock and they give you plenty of options to get it installed by them or 3rd party or have it shipped anywhere to have it done. And the prices are unbeatable. Thanks TireRack
Ordered Tires for my Jeep. They were delivered in good condition and they have lasted.
I sent photos of my tire with big indentations in the side wall of my new tire and still haven't received a return email from customer service.
Tirerack has the widest selection of available tires for most vehicles and provides excellent research to allow informed customers to choose the tire best for them. Prices are fair and rebates are easy to apply for.
Love Tire Rack, been using them for years. Better now than ever since they own Discount tire who does a great job installing them.
I bought some excellent Yokohamas for my 540. Great tires, great analysis. Also for my Jag, had home installation so I could detail my wheels and wheel weld while he was doing his work.
Search for your tires either by the size or the vehicle, search through the options, read reviews, pick the size and brand, pay using a credit card or paypal and tires show up a few days later
Search for your tire size, pick the brand, pay and done. Faster tire buying on the internet.
Tire Rack is always a good deal. We have been buying tires here for years.
Tire Rack offers competitive price and connects you to a tire installation center for easy install. No more receiving at home and taking to service place.
It's good Tire Rack has relationships with different tire installers. Makes ordering off the rack really easy.
I have ordered tires and wheels many times from Tire Rack. From Chicago to St. Louis from a MX. 5, Mazda 3, a GTI, and now a GR86, everything has been seamless. Looking forward to my new kicks for the GR86.
Ordering process is very intuitive and simplified. I dont think it could be arranged in any easier manner.
Website is great. Good prices on tires, and super fast delivery. Utilizing the rebates has been unusable. I was unable to ever get the rebate on my last set of tires, even though I spent days and hours resending over and over. Loren.
I had to re submit for a rebate three times that took 15 minutes each time. I still dont know if I even am going to get it.
Searching for products was easy. Comparing different options is also easy (huge selling point). Shipping is usually fast and free, which helps!
I purchased snow tires before the winter started. Now I'm back to buy winter rims due to the cost of mounting and dismounting winter tires every year. The option to buy TPS's it's not available.
Every question answered. They have their own tire testing results to give you a better idea how they perform. Great customer service which has become exceedingly rare today. This is something that is eroding more and more everyday. This is very important since these days most companies will only acknowledge you exist until they make the sale, after that they will not even confirm your existence, they want nothing to do with you unless you are buying more. This seems to proliferate more and more every day. This is so common today that if i find a company that operates this way i just flat out refuse to do business with them, i don't care how cheap their crap is. The way tire rack operates is a breath of fresh air, and i think every company today would do well to use the tire rack's approach to customer service as a map for their own company. Thank you tire rack.
Best prices, best service, best website, fastest shipping, tires always fresh with good manufacturing dates, customer service reps are also excellent if you need them
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hello Loen, unfortunately, because rebates are issued by the manufacturers we have little control over the process. However, we'd be happy to look into your issue and a member of our team will be reaching out to you directly.