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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The schedule and install at my house feature didn't work, bit I got what I wanted shipped to a nearby installer.
Your schedule and install at my house feature didn't work
No complaints and as I'm doing this review as a courtesy you should allow however many words I choose
Site is easy to use. Their are many different tire brands and categories to choose from.
The ordering process was quick and easy. The price of the tires was good also.
Good shopping experience. Convenient and delivery fast and on time. I needed the tires before Thanksgiving as we plan to go up to the snow country.
The tires look and feel like they will perform flawlessly. Unfortunately it quit snowing the day before i received my tires so I'll have to wait until the next storm to see how they perform.
So far, so good. I would liked to have been able to pick my delivery date
Seemed smooth, easy transaction, seamless, only rebate left but that's from tire manufacturer.
Great online shopping experience. Lots of different tire selection choices.
Excellent selection of tires to look thru for my wife's car.
Easy and lots of choices. Fast delivery. Noticed a small ding on one of the wheels
I love tire rack! So much better than dealing with tire sales people.
Great. I really like all the information tire rack has for all the tires.
Gus was very knowledgeable and friendly and helpful!
Excellent help from Ross and, earlier, two of your other specialists.
They were busy during pickup, but still got the tires out to my car within their stated time.
Was delivered on time and the exact product thanks
Well done, tires arrived on time and appointment was perfect. Installer was excellent.
Great job. If you want someone to rate their experience: you shouldn't tell them they have to use 50 words or more. That's definitely not a good way to have people participate in your surveys, a good way to have people participate in your surveys would to make it easier for them also their experience would go much smoother and probably be overall more satisfied.
Easy to use site and dependable service. I chose the Tire Rack mobile installation, it was the best thing ever!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members