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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,745
shipping
28,709
quality
29,269
This company responds to reviews on average within 1 day

Instant Feedback

529,659 reviews

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New York
1 review
0 helpful votes
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Tire rack built an awesome web site
November 13, 2022

Tire rack built an awesome web site, easy to find what you are looking for, huge inventory, easy to order.
Got my tires on time.

Date of experience: November 13, 2022
New York
1 review
0 helpful votes
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Safe secure and fast. First time customer. Transaction went very well

Date of experience: November 13, 2022
Virginia
1 review
0 helpful votes
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All good
November 13, 2022

It was Good. No issues. Would chose a different shop though.

Date of experience: November 13, 2022
Germany
2 reviews
0 helpful votes
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Expert
November 14, 2022

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Date of experience: November 13, 2022
New York
1 review
0 helpful votes
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New tires
November 13, 2022

Easy to search, and place order. Fast timely delivery.

Date of experience: November 13, 2022
North Carolina
1 review
0 helpful votes
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Gary's review
November 13, 2022
Updated review

On-line tire ordering process is a snap. Lots of variety in terms of tire type, price, and delivery/installation options.

Date of experience: November 13, 2022

As usual...
October 20, 2019
Previous review

As usual... great experience, no problems.

Date of experience: October 20, 2019
Nevada
1 review
0 helpful votes
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30 years of tire rack purchases
November 13, 2022
Updated review

Always use and recommend Tire Rack to all my associates

Date of experience: November 13, 2022

Always shop at Tire Rack..
August 23, 2020
Previous review

Always shop at Tire Rack. For 10 years I think. I hope the rebate process is easy as I often had to call to tickle the rebate to actually come!

Date of experience: August 23, 2020
District of Columbia
1 review
0 helpful votes
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Quick
November 13, 2022

Easy to navigate site and good information provided. Nice to have video links as well.

Date of experience: November 13, 2022
South Carolina
1 review
0 helpful votes
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Fast delivery!
November 13, 2022

Easy to Navigate through site! Good information, rep even call to confirm size options.

Date of experience: November 13, 2022
New York
2 reviews
0 helpful votes
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Great job
November 13, 2022

Fast and easy tires came earlier than expected and got them on that night

Date of experience: November 13, 2022
Wisconsin
1 review
0 helpful votes
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Good tirsz
November 13, 2022

Easy to use site. It was a good experience. I would recommend this to anyone.

Date of experience: November 13, 2022
Nevada
1 review
0 helpful votes
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Ease to use and fast delivery
November 13, 2022

Very easy to use, fast delivery...Ordered the winter tires sunday morning, got them wednesday and installed myself the same day, what's better then that

Date of experience: November 13, 2022
Pennsylvania
1 review
0 helpful votes
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Top tier buying experience
November 13, 2022
Updated review

Repeat customer for good reason. I can't think of any complaints.

Date of experience: November 13, 2022

Very easy ordering process
July 28, 2022
Previous review

Very easy ordering process

Date of experience: July 28, 2022
Indiana
1 review
0 helpful votes
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Super easy! Great website! Quick installation! Great road hazard warranty!

Date of experience: November 13, 2022
California
1 review
0 helpful votes
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OnTrac sucks
November 13, 2022
Updated review

Quick, thorough. However, delivery via OnTrac was two days late. I've seldom have had a good experience with OnTrac and they are tarnishing your rep.

Date of experience: November 13, 2022

Quick, thorough
November 7, 2022
Previous review

Quick, thorough

Date of experience: November 7, 2022
Washington
1 review
0 helpful votes
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On Time Delivery
November 13, 2022

Easy and intuitive website navigation. However, make sure you keep what you purchase. Return freight is prohibitive.

Date of experience: November 13, 2022
California
1 review
0 helpful votes
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Just What I Needed
November 13, 2022

Found exactly what I needed quickly, and Tire Rack was only place that had the rear tire size.

Date of experience: November 12, 2022
Maryland
1 review
0 helpful votes
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Wide range of choices
November 13, 2022
Updated review

I like the tire guide assistance. It makes it easy to find a tire that will match my needs and preferences.

Date of experience: November 12, 2022

Tire Rack works for my needs
February 25, 2020
Previous review

Tire Rack works for my needs.

Date of experience: February 25, 2020
Oregon
1 review
0 helpful votes
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Excellent! Low prices, quality products. Great customer service

Date of experience: November 12, 2022
Arizona
1 review
0 helpful votes
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See you in 60k miles.
November 13, 2022

Easy to find a deal and location for installation. We'll see how delivery and install goes!

Date of experience: November 12, 2022