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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,359 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Final choice
December 30, 2022

Easy site to navigate and good selection. Reviews help with decision making but it also hard to choose.

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Best helper
December 30, 2022

So good, Satisfied with the system.
Fast delivery.

Date of experience: December 30, 2022
Pennsylvania
1 review
0 helpful votes
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Durango Tires
December 30, 2022

Always easy and precise when ordering. Thank you for all of the work you do. Happy New Year!

Date of experience: December 30, 2022
Ohio
1 review
0 helpful votes
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Thanks for the great service
December 30, 2022

So far so good. The only reason its a 4 star, it's because I am a first time customer and i have yet to see how my purchase actually turns out.

Date of experience: December 30, 2022
Wisconsin
1 review
0 helpful votes
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So Pleased
December 30, 2022
Updated review

So, far so good. This is the second order I've utilized tire rack. Both orders are still in completion, so we'll see how everything goes.

Date of experience: December 30, 2022

So far, so good
December 27, 2022
Previous review

So far, so good

Date of experience: December 27, 2022

So far, so good
December 27, 2022
Previous review

So far, so good

Date of experience: December 27, 2022
New York
1 review
0 helpful votes
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Outstanding Customer Service
December 30, 2022
Updated review

Ease of ordering. Outstanding delivery. Every time I have ordered from tire rack I have the same reaction….outstanding.

Date of experience: December 30, 2022

Repeat customer
September 17, 2022
Previous review

Ease of ordering. Delivery window fit. Same good experience as in past purchases.

Date of experience: September 17, 2022
Florida
1 review
0 helpful votes
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Discount Tires Does not do alignments
December 30, 2022
Updated review

Used discount tire because they now own tire rack and the price, but after the tires arrived there and I scheduled an appointment, found out they don't do wheel alignments. Seems silly to me and I will not be using discount tire again to install new tires. Now I have to once again wasted my time to bring it somewhere else after the tires were installed in order to get a wheel alignment. So frustrating.

Date of experience: December 30, 2022

Easy and quick
December 23, 2022
Previous review

Easy and quick. Been using you guys for years!

Date of experience: December 23, 2022
Georgia
1 review
0 helpful votes
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A world of difference!
December 30, 2022

Buying tires at Tire Rack and having them installed at one of their authorized installers took all of the sales pressure off of the tire buying process. I didn't have to listen to up-selling pitches, pitches for hazard protection, extra services, and so on. This was really a pleasant experience.

The tires I purchased were priced well, and are really exceptionally quiet. I haven't had them on long, but so far they feel crisp but comfortable. No rain yet, but their rating for rain is excellent. Overall, the advantage was that I had a great resource for comparison shopping and it paid off.

Last, I used a Pep Boys as an authorized installer, and they were great too. They got that as a Tire Rack customer, I knew what I wanted and didn't give me a hard time about anything. They were great too.

Date of experience: December 30, 2022
Florida
1 review
0 helpful votes
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Awesome prices
December 30, 2022
Updated review

The website is very easy to navigate and to select tires. Prices are really good.

Date of experience: December 30, 2022

Easy to navigate website and excellent prices
March 15, 2021
Previous review

Easy to navigate website and excellent prices.

Date of experience: March 15, 2021
New Jersey
2 reviews
0 helpful votes
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Great site to review & choose tores
December 30, 2022

Ease of reviewing tires, pricing and fast shipment. Can't ask for better.

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Happy Customer
December 30, 2022

Easy process and shipped right to the installer. The ship time was fast even during the holidays.

Date of experience: December 30, 2022
California
1 review
0 helpful votes
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Great Service
December 30, 2022

Easy to find everything online. Phone support was great!

Date of experience: December 30, 2022
Colorado
1 review
0 helpful votes
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Great site and products
December 30, 2022

Ease of use, finding exactly what I wanted. So simple to find what I needed and delivery was so quick!

Date of experience: December 30, 2022
Maryland
1 review
0 helpful votes
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New Tire Rack Mobile Installation
December 30, 2022

I was a little apprehensive of using the mobile installation since I never had before but from start to finish, I was pleasantly surprised. The website was easy to use, finding the tire I needed and having plenty of different manufacturers and styles to choose from. After my purchase I received and email so that I could schedule my installation, once again a straight forward and easy process. The delivery was on time, the installer was on time and very courteous. The process was quick and the installer spent a couple minutes explaining what was done and that I would be good to go. I highly recommend the mobile installation in the Maryland area, since there are different installers across the country but I believe that this service would have been great regardless of where I was located.

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Great job. Totally satisfied
December 30, 2022

All is very good so far. This is the first time I have ordered from Tire Rack. If I get the tires as ordered in the time of projected arrival I will be thrilled

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Tire Shopping
December 30, 2022

Very easy n pleasant shopping experience. İt was nice to find tires compatible with my car right away n installation place to deliver. Installation place was nice but very busy so I had take tires somewhere else to install. If possible will be nice to check the availability for installation as well before deciding where to ship tires.

Date of experience: December 30, 2022
Virginia
1 review
0 helpful votes
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Super fast delivery!
December 30, 2022

FAST and easy order on-line. This was the first time I ever ordered tires on-line. Order placed Thursday evening December 29th with delivery date set to January 3rd (New Year's holiday weekend) Unexpectedly received all four tires on Saturday morning December 31st. Chose recommended installer, got appointment/installation on Monday morning, January 2nd. My new custom wheels were treated like kid gloves with perfect mounting and balancing!

Date of experience: December 29, 2022
California
1 review
0 helpful votes
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Awesome service and product.
December 29, 2022
Updated review

Super Easy... :) , Competitive prices and selection.

Date of experience: December 29, 2022

I always get tires from you guys. Awesome as always
December 26, 2021
Previous review

Super easy to place an order.

Thank you Tire Rack.

Date of experience: December 26, 2021
Washington
1 review
0 helpful votes
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Easy to order
December 29, 2022
Updated review

Great so far, easy ordering and delivery was really quick. The only complaint i had was trying to use a shop they recommended to install the tires big o tires was super rude and unhelpful I ended up finding my own shop.

Date of experience: December 29, 2022

So far so good
June 30, 2021
Previous review

So far so good

Date of experience: June 30, 2021
Massachusetts
1 review
0 helpful votes
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Great product…great sales help!
December 29, 2022

George was professional, informational and helpful with my purchase. Thank you George!

Date of experience: December 29, 2022