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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,354 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Bfg
January 1, 2023

The tire sale made me buy today. I was planning to buy in a few months but couldn't pass the deal up.

Date of experience: January 1, 2023
Ohio
2 reviews
0 helpful votes
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Tire purchase
January 1, 2023

Very quick and easy website, incredibly fast delivery.

Date of experience: December 31, 2022
Nevada
1 review
0 helpful votes
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Excellence in customer service
January 1, 2023

So good I gave tips to the two front counter men and the tech that installed the tire.
Refreshing

Date of experience: December 31, 2022
Massachusetts
1 review
0 helpful votes
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Great Site and Service
December 31, 2022
Updated review

Great experience so far, simple and the site is very pleasant to use. Shipping is fast, even for a fellow New England state, shipping is often faster than quoted.

Date of experience: December 31, 2022

I like being able to compare tires and see reviews,...
July 10, 2022
Previous review

I like being able to compare tires and see reviews, it allows to better understand which user reviews best represent your driving conditions so you can choose the best tire for you.

Date of experience: July 9, 2022
Massachusetts
1 review
0 helpful votes
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Winter Tire/Wheel Set
December 31, 2022
Updated review

As always, super easy to select parts for my car, and place the order!

Date of experience: December 31, 2022

Easy to navigate, and easy to see available stock,...
November 4, 2019
Previous review

Easy to navigate, and easy to see available stock, est delivery date, etc...

Date of experience: November 4, 2019
New Hampshire
1 review
0 helpful votes
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Service and selection
December 31, 2022

Great website to navigate, I search by car model and found great wheels on sale!

Date of experience: December 31, 2022
New Hampshire
1 review
0 helpful votes
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Amazon doesn't take PayPal anymore, it looked like.
That was already written here when I answered your email of 6 Jan just now, which led to this ratings page. I remember writing that on an earlier visit. As I say, your website acts a bit strangely.

Date of experience: December 31, 2022
Oklahoma
3 reviews
0 helpful votes
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Good
December 31, 2022

Good experience no problems and fast delivery. Purchased Yokohama A052 hard to find and long back orders. Thanks for all your help in locating.

Date of experience: December 31, 2022
Ohio
1 review
0 helpful votes
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Great service
December 31, 2022

The website is very user friendly with a lot of good advise for decision making.

Date of experience: December 31, 2022
California
1 review
0 helpful votes
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Highly recommend
December 31, 2022

Great website easy to follow and very detailed. Highly recommend and will be using again next year.

Date of experience: December 31, 2022
District of Columbia
1 review
0 helpful votes
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Another satisfied customer
December 31, 2022

Tire Rack had the right size tires and the right kind of tires for a good price. Everything was as expected and arrived very quickly.

Date of experience: December 31, 2022
Texas
1 review
0 helpful votes
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H&R lowering springs for MB GLC
December 31, 2022

Excellent! Easy to find and order the parts that I need. Lots of product info on your website.

Date of experience: December 31, 2022
Virginia
1 review
0 helpful votes
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First Time User
December 31, 2022

FIrst time using Tire Rack and delivery to Discount Tire. Three days for tire delivery to local Discount, and next day appointment with Discount for install.

Date of experience: December 31, 2022
Virginia
1 review
0 helpful votes
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Get all my tires
December 31, 2022

Great Great place to get tires, lots of options across price ranges.

Date of experience: December 31, 2022
Massachusetts
1 review
0 helpful votes
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The best place for tires
December 31, 2022
Updated review

Whenever I need tires, I enjoy the wide selection, the available information on tires, and overall ease of purchasing.

Date of experience: December 31, 2022

I always find shopping for tires very easy at Tire...
May 1, 2022
Previous review

I always find shopping for tires very easy at Tire Rack and the selection for tires and wheels is fantastic. I also appreciate all the testing you do and the reviews that are posted by customers. I never feel buyers remorse when I go to my shopping cart and check out. I'm completely confident, because of the information you provide (and from past history of buying from Tire Rack) in my purchase.

Date of experience: May 1, 2022

Tire Rack is simply awesome
December 11, 2019
Previous review

Tire Rack is simply awesome. Thank you.

Date of experience: December 11, 2019
Minnesota
1 review
0 helpful votes
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Awesome
December 31, 2022
Updated review

Great just great as always best place to buy tire rims breaks just the best

Date of experience: December 31, 2022

Great best tires ever
August 6, 2021
Previous review

Great best tires ever

Date of experience: August 6, 2021
Massachusetts
1 review
0 helpful votes
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2011 VW Golf - ready for snow
December 31, 2022

Easy fair prices as usual - looking for good brand names snow ties for northeast winters and the Michelin Ice we're on sale

Date of experience: December 31, 2022
Nevada
1 review
0 helpful votes
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Tire Rack was awesome!
December 31, 2022

Great value on tires! I loved my experience. I will recommend this place to my family and friends.

Date of experience: December 30, 2022
Illinois
1 review
0 helpful votes
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Tire
December 30, 2022

The shipping was delayed due to high demand at shipping Co. Was contacted and knew that it would be coming in a few days. They arrived after a short delay. Thank you for the communication.

Date of experience: December 30, 2022
Pennsylvania
1 review
0 helpful votes
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It was fast and easy! A customer service representative was able to help me with my tracking order/ delivery date. And another tire rack representative called me to make sure they had all of the correct measurements and information before my tire was shipped. They were very professional and accurate.

Date of experience: December 30, 2022