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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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So good I gave tips to the two front counter men and the tech that installed the tire.
Refreshing
Great experience so far, simple and the site is very pleasant to use. Shipping is fast, even for a fellow New England state, shipping is often faster than quoted.
I like being able to compare tires and see reviews, it allows to better understand which user reviews best represent your driving conditions so you can choose the best tire for you.
As always, super easy to select parts for my car, and place the order!
Easy to navigate, and easy to see available stock, est delivery date, etc...
Great website to navigate, I search by car model and found great wheels on sale!
Amazon doesn't take PayPal anymore, it looked like.
That was already written here when I answered your email of 6 Jan just now, which led to this ratings page. I remember writing that on an earlier visit. As I say, your website acts a bit strangely.
Good experience no problems and fast delivery. Purchased Yokohama A052 hard to find and long back orders. Thanks for all your help in locating.
The website is very user friendly with a lot of good advise for decision making.
Great website easy to follow and very detailed. Highly recommend and will be using again next year.
Tire Rack had the right size tires and the right kind of tires for a good price. Everything was as expected and arrived very quickly.
Excellent! Easy to find and order the parts that I need. Lots of product info on your website.
FIrst time using Tire Rack and delivery to Discount Tire. Three days for tire delivery to local Discount, and next day appointment with Discount for install.
Great Great place to get tires, lots of options across price ranges.
Whenever I need tires, I enjoy the wide selection, the available information on tires, and overall ease of purchasing.
I always find shopping for tires very easy at Tire Rack and the selection for tires and wheels is fantastic. I also appreciate all the testing you do and the reviews that are posted by customers. I never feel buyers remorse when I go to my shopping cart and check out. I'm completely confident, because of the information you provide (and from past history of buying from Tire Rack) in my purchase.
Great just great as always best place to buy tire rims breaks just the best
Easy fair prices as usual - looking for good brand names snow ties for northeast winters and the Michelin Ice we're on sale
Great value on tires! I loved my experience. I will recommend this place to my family and friends.
The shipping was delayed due to high demand at shipping Co. Was contacted and knew that it would be coming in a few days. They arrived after a short delay. Thank you for the communication.
It was fast and easy! A customer service representative was able to help me with my tracking order/ delivery date. And another tire rack representative called me to make sure they had all of the correct measurements and information before my tire was shipped. They were very professional and accurate.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

