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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,368 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Great products, prices and service
December 29, 2022

Easy to navigate, great selection. Just enter your vehicle and instantly your choices are sorted and presented in an easy to follow way

Date of experience: December 29, 2022
South Carolina
3 reviews
0 helpful votes
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Tire Rack ROCKS!
December 29, 2022

Always great tires. Delivery time is very quick turnaround.o

Date of experience: December 29, 2022
Colorado
1 review
0 helpful votes
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Easy website. Tire in stock and ready for delivery.

Date of experience: December 29, 2022
Alabama
1 review
0 helpful votes
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Quick and Easy
December 29, 2022

Quick and really appreciate the follow up phone call to confirm my tire selection.

Date of experience: December 29, 2022
New York
1 review
0 helpful votes
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Efficient and expedient! Always quick shipping. Best tire service!

Date of experience: December 29, 2022
Missouri
1 review
0 helpful votes
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Toyota 4 Runner OEM tire replacement
December 29, 2022

My order was complete in less than 15 minutes! Tire rack has made the ordering process effortless!

Date of experience: December 29, 2022
Alabama
1 review
0 helpful votes
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Good selection, price and delivery.
December 29, 2022

Clear, with no computer glitches. Quick Delivery. Done.

Date of experience: December 29, 2022
Washington
1 review
0 helpful votes
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Tire Rack delivery to recommended installer
December 29, 2022
Updated review

Good choice of winter tire and wheel packages, products delivered quickly to installer. Took 2 trips to get wheels bolted on and TPMS sensors registered, overall OK experience.

Date of experience: December 29, 2022

Good choice of winter tire and wheel packages
December 20, 2022
Previous review

Good choice of winter tire and wheel packages

Date of experience: December 20, 2022
California
1 review
0 helpful votes
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Super Fast!
December 29, 2022

Tires were delivered very fast! Thanks for the great service!

Date of experience: December 29, 2022
Indiana
1 review
0 helpful votes
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Time will tell
December 29, 2022

This was my first time ordering tires online, so I was a bit anxious about how smoothly everything would go. The free delivery to discount tires was fast! Communication between the two businesses and me were excellent. I had set up an appointment time with discount tires ahead of the delivery and have now had them installed. So far I am very pleased with both these services.

Date of experience: December 29, 2022
Florida
1 review
0 helpful votes
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Very good and positive
December 29, 2022
Updated review

Awesome as always. Very fast and efficient service.

Date of experience: December 29, 2022

Always easy
September 10, 2022
Previous review

Always easy

Date of experience: September 10, 2022

Great website
November 25, 2020
Previous review

Great website

Date of experience: November 25, 2020
Minnesota
1 review
0 helpful votes
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Smooth sailing
December 29, 2022

Easy and quick, will shop again if need be. Delivery went smoothly and timely.

Date of experience: December 29, 2022
New York
1 review
0 helpful votes
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Excellent Product & Delivery Time
December 29, 2022

Easy navigation and recommendation interface. Image of selected car with matching wheels is a bonus.

Date of experience: December 29, 2022
New York
1 review
0 helpful votes
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New tires for our XC60
December 29, 2022

So far so good! Easy transaction, very fast shipping.

Date of experience: December 29, 2022
Oregon
1 review
0 helpful votes
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Would do it again
December 29, 2022
Updated review

Not cheap. Was surprised there are no all season tires for my car.

Date of experience: December 29, 2022

Not cheap
December 23, 2022
Previous review

Not cheap.

Date of experience: December 23, 2022
Illinois
1 review
0 helpful votes
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New tires
December 29, 2022

Haven't had them put on yet. Looking forward to using them. They look great.

Date of experience: December 29, 2022
North Carolina
1 review
0 helpful votes
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SmoothScheduling installer nice feature
December 29, 2022

Smooth
Scheduling installer nice feature
Customer service was good

Date of experience: December 29, 2022
California
1 review
0 helpful votes
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Easy to use site
December 29, 2022

Easy to use site and service. The recommended installer did a great job and every though they were very busy, they were able to get the tires installed the same day they were installed. The installer also had and easy to use site to schedule a future date if needed. Had to wait 6 hours which was fine.

Date of experience: December 29, 2022
New York
1 review
0 helpful votes
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REPLACEMENT TIRE
December 29, 2022
Updated review

Ordered tire and received tire next day, excellent

Date of experience: December 29, 2022

BUYING TIRES
December 15, 2020
Previous review

Great selection and easy ordering, quick overnight delivery. Good reviews on tires and help in deciding on tires.

Date of experience: December 15, 2020

Great selection and easy ordering
December 9, 2020
Previous review

Great selection and easy ordering

Date of experience: December 9, 2020
Virginia
1 review
0 helpful votes
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Tesla S tires
December 29, 2022

Tire Rack had the tires when others local dealers didn't. Very prompt service.

Date of experience: December 29, 2022