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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate, great selection. Just enter your vehicle and instantly your choices are sorted and presented in an easy to follow way
Always great tires. Delivery time is very quick turnaround.o
Easy website. Tire in stock and ready for delivery.
Quick and really appreciate the follow up phone call to confirm my tire selection.
Efficient and expedient! Always quick shipping. Best tire service!
My order was complete in less than 15 minutes! Tire rack has made the ordering process effortless!
Clear, with no computer glitches. Quick Delivery. Done.
Good choice of winter tire and wheel packages, products delivered quickly to installer. Took 2 trips to get wheels bolted on and TPMS sensors registered, overall OK experience.
Good choice of winter tire and wheel packages
Tires were delivered very fast! Thanks for the great service!
This was my first time ordering tires online, so I was a bit anxious about how smoothly everything would go. The free delivery to discount tires was fast! Communication between the two businesses and me were excellent. I had set up an appointment time with discount tires ahead of the delivery and have now had them installed. So far I am very pleased with both these services.
Awesome as always. Very fast and efficient service.
Easy and quick, will shop again if need be. Delivery went smoothly and timely.
Easy navigation and recommendation interface. Image of selected car with matching wheels is a bonus.
So far so good! Easy transaction, very fast shipping.
Not cheap. Was surprised there are no all season tires for my car.
Haven't had them put on yet. Looking forward to using them. They look great.
Smooth
Scheduling installer nice feature
Customer service was good
Easy to use site and service. The recommended installer did a great job and every though they were very busy, they were able to get the tires installed the same day they were installed. The installer also had and easy to use site to schedule a future date if needed. Had to wait 6 hours which was fine.
Ordered tire and received tire next day, excellent
Great selection and easy ordering, quick overnight delivery. Good reviews on tires and help in deciding on tires.
Tire Rack had the tires when others local dealers didn't. Very prompt service.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

