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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,798
shipping
28,762
quality
29,322
This company responds to reviews on average within 1 day

Instant Feedback

530,401 reviews

We monitor reviews for authenticity

Wisconsin
2 reviews
0 helpful votes
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The tires for my 2018 Ford Edge were delivered to the dealer, only to find out I ordered 20" tires instead of the correct 19" tires! I contacted Tire Racks customer service who walked me through fixing the issue. Within 3 days, the correct tires were delivered and the other tires were sent back! Excellent customer service! I will definitely order from Tire Rack again (but I'll make sure to order the right size the first time!)

Date of experience: August 26, 2024
New Jersey
1 review
0 helpful votes
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You help me buy tires that match my care, best suit my buying abilitiies, and take all the guesswork out of it. Thank you very much.

Date of experience: August 26, 2024
Virginia
1 review
0 helpful votes
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Easy and quick
September 5, 2024

Easy and quick I would do it all over again. The rebates are a nice help. Even used edge in my hunt for new tires.

Date of experience: August 26, 2024
Wisconsin
2 reviews
0 helpful votes
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Tire Rack + Discount Tire = WIN!
September 5, 2024

Fast and easy! Ordering was a breeze and coordinating with Discount Tire was excellent!

Date of experience: August 26, 2024
Virginia
1 review
0 helpful votes
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Matching two tires on vehicle.
September 5, 2024

They had exactly what we were looking for. Order and delivery went well.

Date of experience: August 26, 2024
New York
1 review
0 helpful votes
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Thank you
September 5, 2024

Very easy thank you and I appreciate the call to confirm the tire size

Date of experience: August 25, 2024
Arizona
1 review
0 helpful votes
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Great service
September 4, 2024

Love tire rack, they always have what i need at a decent price

Date of experience: August 25, 2024
New Jersey
1 review
0 helpful votes
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Love how easy it is
September 4, 2024

So easy to look at tires and choose what you want. Great prices too.

Date of experience: August 25, 2024
Indiana
1 review
0 helpful votes
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The tires on my used Bronco had an obtrusive tread noise, so even though they had life left in them I wanted to find the quietest all terrain tire I could. Tire Rack's rating system was invaluable because it's based on real-world experience for hundreds of customers who are rating the exact tire that you're considering. On top of that, the ease of getting advice was surprising and refreshing.

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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Easy shopping from my couch!
September 4, 2024

Very convenient. Had the exact tires I was looking for at a great price.

Date of experience: August 24, 2024
Massachusetts
1 review
0 helpful votes
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Great price excellent service
September 3, 2024

Great from start to finish price shipping time and quality 👍

Date of experience: August 24, 2024
Illinois
1 review
0 helpful votes
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Satisfaction
September 3, 2024

Great support and order monitoring from TIRE RACK Service Agents! Theses guys really have your back.

Date of experience: August 24, 2024
Pennsylvania
1 review
0 helpful votes
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Great Tires!
September 1, 2024
Updated review

Fairly easy to follow ordering process. Great selection of tires that fit my vehicle. My truck runs very smooth now.

Date of experience: August 22, 2024

Fairly easy to follow
August 26, 2024
Previous review

Fairly easy to follow

Date of experience: August 16, 2024
New York
1 review
0 helpful votes
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Great service from ordering to confirmation of the correct tires and early delivery!

Date of experience: August 22, 2024

Great experience!
August 26, 2024
Previous review

Great experience!

Date of experience: August 15, 2024
Tennessee
1 review
0 helpful votes
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8 for the by price of 4
September 1, 2024

Great price, received them 2 days earlier than expected. I'm excited to get them installed.

Date of experience: August 21, 2024
Georgia
1 review
0 helpful votes
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Fresh set of Bridgestones for #5
September 1, 2024

Very easy to use with fair pricing and terms! Repeat customer of 6 cars to maintain.

Date of experience: August 21, 2024
Alabama
1 review
0 helpful votes
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Great tires
August 31, 2024

It was easy to use
The web site was easy to use
I received the tires next day

Date of experience: August 21, 2024
New Hampshire
1 review
0 helpful votes
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Every thing went well
August 31, 2024

It was pretty easy I looked at a lot of places and found that tire rack was the best

Date of experience: August 21, 2024
Texas
1 review
0 helpful votes
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Very reliable and user friendly
August 31, 2024

Always a pleasure using tire rack and easy convenience for the daily car maintenance

Date of experience: August 21, 2024
New Jersey
1 review
0 helpful votes
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Easy to order
August 31, 2024

Great easy to use website. Tires arrived on time at destination and all is good!

Date of experience: August 20, 2024