On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great tires best quality, style and price around. Will always buy my tires from here.
Tires are great look amazing but took longer to receive them because shipping us screwed up by tire rack sent me a new set Make up for it
Easy checkout, great prices. Thanks for the free shipping!
I was told that I have to pay $60 for the tire rotation service in the future because the order was from Tirerack, not directly purchased from Americas Tire.
If I ordered 4tires from Americas Tire directly the tire rotation service in the future would have been free. I regret that I did not order to America's Tire directly.
Convenient and quick. The staff were professional and knowledgeable.
Very good it was easy to order and shop for my vehicle and very fast shipping
Tire rack is competitive and makes the buying process so incredibly easy.
So far, so good. Easy purchase, quick delivery. My garage uses Tire Rack and advised me to do the same.
Awesome, easy, friendly, timely, and wonderful.
I love tire rack. This is my second purchase.
Great experience thanks no issue delivered ahead of schedule
No problems ordering and having them shipped to an installer. However, one of the tires was damaged with the bead broken. Called Tirerack and they asked for a pic, sent it to them and the replacement arrived the next day. Nice! I would recommend and buy from them again.
Love being able to compare different tire options and prices with no feeling of pressure to make a quick decision.
As a repeat customer it is handy that my vehicle was saved. Once again the brand / size I desired was available. I'll complain slightly about the price, though, I know that is NOT entirely Tire Rack's fault.
Happy to say I found the size and brand I was looking for immediately. THANKS!
An Easy & Efficient transaction with support offered along the way
Easy & Efficient, with support as needed
Shopping and purchasing was made very easy and I am very satisfied
Thanks, easy as always! And good prices compared to tire shops I checked with.
Selection and options were easy and gave me choices that were not available elsewhere.
I received the tires a day earlier than promised. This allowed me to carry on with my responsibilities unhindered.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.