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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,680
shipping
28,644
quality
29,204
This company responds to reviews on average within 1 day

Instant Feedback

528,365 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Tire Rack testing and reports are hugely helpful in making purchasing decisions for new tires. The information is clearly presented, and tires are easily compared.
Tire Rack's prices are good (equal to other major distributors), and the fast, free shipping is fantastic. I will continue to purchase tires from the Tire Rack!

Date of experience: November 21, 2025
Texas
1 review
0 helpful votes
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Couldn't be more pleased!
December 1, 2025
Updated review

Needed new tire racks and our regular model was on back order so had to find something else. Concerned about durability was a big thing and the tire rack we ordered was exactly what we needed. Thank you Tire Rack!

Date of experience: November 21, 2025

Easy online shopping and order process
November 27, 2025
Previous review

Easy online shopping and order process

Date of experience: November 17, 2025
Maryland
1 review
0 helpful votes
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You will often find that test results and ratings are not available for the specific tire you're interested in, leaving you wondering how it compares to competitors or to other tires by the same manufacturer.

Date of experience: November 21, 2025
New York
1 review
0 helpful votes
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Always Easy
December 1, 2025
Updated review

I enjoy shopping for the tires on-line because you provide all of the specifications, ratings (which I live by) and comparisons.

Date of experience: November 6, 2025

Shop at your Leisure
November 13, 2025
Previous review

I can take my time and read reviews, select brands, read specifications and COMPARE before buying- without the pressure of making a split-second decision at a tire shop ore retailer.

Date of experience: November 3, 2025
Illinois
1 review
0 helpful votes
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Kudos to TireRack
December 1, 2025
Updated review

We were told that the tires were not available but we got online and found them at TireRack. We ordered them and they came a day earlier than expected!

Date of experience: November 21, 2025

Kudos to TireRack
December 1, 2025
Previous review

We were told that the tires were not available but we got online and found them at TireRack. We ordered them and they came a day earlier than expected!

Date of experience: November 21, 2025

Easy and convenient process
November 24, 2025
Previous review

Easy and convenient process.

Date of experience: November 14, 2025
Maine
1 review
0 helpful votes
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Great Service
December 1, 2025

Needed some TPMS - very quick reply from Gill. He/She helped me and was very polite and knowledgable. Easy to find and select tires online. No problems.

Date of experience: November 21, 2025
California
1 review
0 helpful votes
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Not stock tires
December 1, 2025

I purchased a set of Faulken tires for my daughters car, assuming they were stock rims. I was wrong. TireRack made the return process easy. Thanks!

Date of experience: November 21, 2025
California
1 review
0 helpful votes
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Bad experience
December 1, 2025

This is my second time order because when I first time ordering it's not on time delivery and shipping to the other states and I ask to cancel that order your staff not cancel for me on time

Date of experience: November 20, 2025
Elise B. — TireRack Rep
4 months ago

Thanks for letting us know about your order issue, MingXuan. We understand how frustrating this must be, and we want to help get it resolved quickly and a member of our team will be reaching out.

Illinois
1 review
0 helpful votes
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Excellent product and service!
December 1, 2025

The tires I ordered arrived promptly and I had them installed at my local service station. They have lastest for years with a smooth ride quality.

Date of experience: November 21, 2025
Florida
1 review
0 helpful votes
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I had the Gmax tire blow up and ripped around the side wall. Road hazard covered just the tire per T&C. I'm still responsable for tax, installation and towing. I have to buy a new tire and upload the receipts and wait 3 weeks for a refund.

Date of experience: November 18, 2025
Elise B. — TireRack Rep
4 months ago

Thank you for contacting us, Fabian. We understand how frustrating unexpected tire damage can be ad a member of our team will be reaching out to you.

District of Columbia
1 review
0 helpful votes
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Always Able To Find Good Value!
December 1, 2025

I've used Tire Rack on numerous occasions and the experience has been phenomenal. They carry a wide selection of tire from the least expensive to the most. There are tires for all your needs!

Date of experience: November 21, 2025
Virginia
1 review
0 helpful votes
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Great source of information
December 1, 2025

Tirerack provides you with plenty of information to make an educated purchase, and a simple enough interface to understand it all. Oh, pricing is also great!

Date of experience: November 21, 2025
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
December 1, 2025

Jim helped me identify and fix a fitment issue with a wheel/tire package very quickly and free of charge. Great customer service experience.

Date of experience: November 20, 2025
California
1 review
0 helpful votes
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Immediate purchase ability
December 1, 2025

I've always been able to purchase the correct tires promptly and delivery to my home or mechanic! Because I have several vehicles and boat trailer it's thee perfect site. Their warranty is exceptional and saved me.

Date of experience: November 20, 2025
Nevada
1 review
0 helpful votes
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Quick, easy!
December 1, 2025

They dropped it off at my door two days early, rang the bell and left, got it installed for $25 and not I'm buying the other three!

Date of experience: July 20, 2025
New Hampshire
1 review
0 helpful votes
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Amazing Tire Website
December 1, 2025

This website offers so many tire options with reliable reviews and ratings. I completely trust Tirerack, never had any issues and they deliver always on time. I love how you can compare any brand of tire to make your decision. Will use this site again and again!

Date of experience: November 20, 2025
New York
1 review
0 helpful votes
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Quick and easy purchase
December 1, 2025
Updated review

Another quick and easy purchase on Tirerack. I have made many purchases on this site, and each has been a pleasure. The data provided on each tire is unmatched on any other provider's site. The site is straightforward and very easy to navigate. Prices are competitive and delivery is extremely fast, often times the next day.

Date of experience: November 20, 2025

Easy purchase
August 17, 2025
Previous review

Excellent resources to make an informed decision coupled with an easy purchasing experience.

Date of experience: August 7, 2025
New York
1 review
0 helpful votes
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Easy to find what you need
December 1, 2025

Fast shipping they respond right away. I'm actually this is the second time I'm buying. I did not have a problem. They are good tires

Date of experience: November 20, 2025
Massachusetts
2 reviews
0 helpful votes
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Great tire prices
December 1, 2025

I have always bought my tires through Tire Rack. They have exceedingly fast shipping right to my home. The tires have always been top notch and I often get a gift card rebate or an amount off from my total. I wouldn't shop anywhere else!

Date of experience: November 20, 2025
New York
1 review
0 helpful votes
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Very easy
December 1, 2025

Was able to look up tires for my car and select for good all-weather tires within just minutes. Made tire shopping very fast and easy

Date of experience: November 15, 2023