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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I called a few garages and it was going to run about 750 for parts and installation. I ended up paying 450 with my deal at tire rack and a buddy.
Great price! I've paid 90 more for each tire in the past.
It's always good to take your time when you're investing in safety of your vehicle and may take some time to compare tires. Other than that it is quick and easy to do so when you select the compare tab on the tires that may interest you which is a great feature!
Everything was actually really easy to use. I think as long as the user has the correct information to use, I like the different options to look up the tires to search for.
Tire Rack had test results that determined my choice. The tires I wanted were not available from other sources. Tire Rack had them in stock and provided the cost-saving option of installation with Discount Tire.
Your website correctly showed the tires that fit my Corvette and easily paired them. Gus answered my question about shipping to my installer.
Ordering is easy, product details and comparisons are accurate and helpful for making a purchase decision, competitive pricing, and finally shipping is prompt.
This is at least the 2nd or 3rd purchase I have made from Tirerack and I have not had a bad experience ever! Nice work! I will continue to be a customer.
Fantastic prices on closeout specials. Nothing wrong with the tires except date codes are older. Does not affect performance.
The installation cost exceeded the advertised amount last time I brought tires from TIRERACK. I contacted your company at the help line, and nothing came of it. I brought 4 Pirelli's
All good for many years. Brands change but I prefer traditional brands which seems to change year to year. Settled for GY this time. Hope they are made in USA.
Something got slightly pear-shaped for my last order (Scheduling). I got hold of Jeff, a super-helpful human who easily sorted things out. Well done!
Was great. Only problem was that when I got a menu to select Tire Rack installation, EVERY option was blocked out. Otherwise, pretty nice.
Really patient clear with answers. As someone who is not a hobbyist or professional with cars Tierack always makes me feel like im getting what im looking for. More companies can take a note from these people.
Always good and the comparable option is a big help. Plus customer service is super help with any questions in finding tires.
I do not need Tire Rack to 'prevent me' to order the size tires I would like for winter use. Need an option to 'other size' in listed to stock recommendations. Also make it easier for shipment to be sent to my home address, I'm still tablet to install myself, thank you. I believe these restrants prevented me from getting the rims I really wanted. I've been a customer for a long time. Don't give me a reason to change.
Thanks, JVW
We purchases over $1100 in tires last year, the tires were never received and NOTHING was ever done about it. This will be the VERY LAST TIME I do business here if anything such as this happens again!
Thank you for your feedback Harvey and we will have reviewed.
I purchased $1,100 in tires.They were left at the bottom of the driveway which is about 600 ft long after dark! There is no reason they could not have driven up the driveway as someone was there all day waiting for them. The tires were then stolen and now are refusing to do anything about it other than make me jump through hoops! I highly warn anyone who purchases from these guys, they will steal from you if they get the chance. I want anybody that buys her that these people are complete douchebags. Anyone that would steal from people do not deserve to be in business!
I've bought all four tires for my vehicles from this website, and they've always been incredibly professional in terms of tire information, pricing, and fast delivery. Excellent service, very happy and satisfied. I highly recommend them. Thank you, Tire Rack
The Road Hazzard Warranty should not make me buy a new tire, a replacement tire should be sent directly to the Installer without any need to buy a another tire
Thank you for contacting us, Richard. We understand how frustrating unexpected tire damage can be. Our team is here to help with your road hazard claim and make sure you’re back on the road quickly we will have reviewed and reach back out to you directly.
I would like to see more deals and special highlighted but the overall expierence was good.
This is my 5 or 6 order from Tire Rack and like all the others it is super simple. Tire Rack walks you through the whole process with ease.
Great prices on tires and accessories and easy ordering. Will use again,.
I ordered I said a four winter tires and they worked wonderfully. They had an issue with the road hazard tire rack was ready to stand behind their promises. Could not be more thrilled..
Love using tire rack. Don't have to deal with the sales pitch and everything is well-documented and the prices include shipping! Can't beat the ability to schedule your install at time of purchase!
Previous website was helpful in picking the tires for my car. Since then i noticed your site changed a little bit however the only thing I would recommend would be to post the warranty right with the information of the tire instead of having to click on it. It makes it faster on the consumer side of it to filter what he or she wants for a tire.
Paypal doesn't seem to complete the transaction, lots of minutes watching a circle, but 'go back' and I'm back at the 'Rack' with a complete the purchase button!
We arrived on a very busy Saturday morning even though the doors weren't open there was a crowd, But in an hours time our four tire install was completed. Don't wait get coffee bring a magazine, and just do it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?