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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Too good to be true. Tire shopping at the highest level. Selection for days.
Outstanding. No issue. The order arrived on time. Happy with the purchase,
Very easy to understand website. A sales specialist called me when i placed an order for an abnormal size to make sure it would work. Very clear they work to make sure you don't order the wrong thing.
Ok then, a survey please stop with all the request for ratings and reviews on the purchase experience
Received order quick and never had any issues customer service was great also
Great web site, easy to navigate. Useful information. With Comparison Reviews of Tires
Everything went as it should and with free shipping it makes it an easy decision to go with tire rack!
Every tire I have ever needs for my vehicles was purchased from Discount tire so why would I change now always satisfied
This is my third time buy it from you and never have any issues or complaints.
I return to this company for tires because in over 20 years of dealing with them, I have been satisfied with their products and services.
Excellent service provided as always. Service representatives are very helpful and knowledgeable.
I like ordering from tire rack because of their good pricing and fast delivery.
I have ordered tire from TR before. The ordered arrived as scheduled. This time i needed assistance with the size. Mason was fast and great. His confidence with what i needed allowed me to feel comfortable i was purchasing what i needed.
While the TireRack.com site is great and the sale was smooth. The Firestone installer that I chose however was much less pleasant to deal with. No service after the sale and actually treated me with attitude because I didn't buy the tire from them.
Very easy to use and operate the website
Quick delivery time
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

