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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,688
shipping
28,652
quality
29,212
This company responds to reviews on average within 1 day

Instant Feedback

528,527 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Great selection and pricing
December 4, 2025

We have ordered a full set of tires from Tie Rack at least four times over the past 10 years. Our tires have been delivered seamlessly to our chosen installer as found on your website. Always have experienced great friendly service!

Date of experience: November 24, 2022
Florida
1 review
0 helpful votes
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I use Tire Rack exclusively for the tires on all my vehicles over the years and never once failed to deliver superior service and quality tires. This is a great organization, really.

Date of experience: November 24, 2025
South Carolina
1 review
0 helpful votes
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Ok
December 4, 2025

Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

Date of experience: February 11, 2025
New Jersey
1 review
0 helpful votes
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Harsh tone of customer service rep
December 4, 2025

Had to disconnect call with a representative Because he spoke very condescending to me when I was seeking help to find out how to place an order online. He was very impatient so I could not speak to him any longer. I took my time and did it myself online.

Date of experience: November 24, 2025
Elise B. — TireRack Rep
4 months ago

Hi Elizabath, thank you for sharing your feedback. We’re sorry to hear about your experience — it’s not the level of service we aim for and we will have reviewed.

North Carolina
1 review
0 helpful votes
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Great prices and service
December 4, 2025

This is my 3rd set of tires from TireRack and it's always been a very positive experience, from the pricing to the online support people.

Date of experience: November 24, 2025
Ohio
1 review
0 helpful votes
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Tire rack Forever!
December 4, 2025
Updated review

I have ordered from TireRack for 20 years with satisfaction. Their tire/wheel packages are very special with great value! Unreal delivery schedule!

Date of experience: November 24, 2025

28 years of great service/pricing
July 24, 2025
Previous review

Very happy with information and service! I have learned about tires and can select wisely! Pricing, especially tires mounted on wheels is great!

Date of experience: July 14, 2025
New Jersey
1 review
0 helpful votes
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Tirerack is always my goto for tires.
December 4, 2025

I have always purchased my tires from tirerack. Customer service is great and I feel comfortable knowing im getting the best prices and good quality tires.

Date of experience: November 24, 2025
Alabama
1 review
0 helpful votes
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Bad Assumptions
December 4, 2025

In a previous order tirerack didn't ship my tires and didn't tell me they didn't ship them. They assumed that I ordered the wrong tires for my mother. When in fact I ordered the precise tires that came with her new vehicle. But tire rack just assumed that I ordered the wrong ones and did not ship them. This caused a big problem for me and my mother. I promise to assist my mother in the purchase of the tires and then she was angry with me because the tires didn't arrive. This was a poor experience. However in the past I've had good experiences with tirerack. I wanted to take advantage of this deal so I'm giving a second chance. I do not remember the exact date of this occurrence but it was back in like 2023.

Date of experience: June 1, 2023
Elise B. — TireRack Rep
4 months ago

Hello John, we take feedback like this seriously because we want every Tire Rack experience to be a positive one and we will have this concern reviewed. We’re so happy to hear your giving us another shot. We appreciate you and your business.

Texas
1 review
0 helpful votes
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Toyo proxes
December 4, 2025

I've been very happy with these tires except I do overpower them just a bit even 4wd. 6.2 10 speed 2650 mag on 10 pounds tuned. Ride dry and wet Direction is very good so I'm moving to Nitto Dr's

Date of experience: November 23, 2025
Pennsylvania
1 review
0 helpful votes
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Lksb
December 4, 2025
Updated review

The only issue I had…. They gave me a delivery date. I planned to have my tires installed the next day, but only 2 tires arrived. I did not get an email until late that night that there was a delay with the other two tires. It appears that they came out of 2 separate warehouses. I completely understand, but they should not quote a delivery date unless they are sure both will be shipped the same day.

Date of experience: November 23, 2025

LMB
November 28, 2025
Previous review

Excellent service. Tires arrive quickly

Date of experience: June 7, 2025
Illinois
1 review
0 helpful votes
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I always look at the ratings that are important to me, and then the comments. The comments always align with what I am looking for in a tire. I have not been disappointed in all the times I have bought tires.

Date of experience: November 23, 2025
South Carolina
1 review
0 helpful votes
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Great as Always
December 4, 2025

Purchased many previous tires from tirerack, they always arrive on time and in anticipated condition. Last set was a closeout set of re71-rs that handled a year of autox amazingly until performing just as well on track and until they met their demise from 4 hours over 2 days on the limit.

Date of experience: September 24, 2024
Pennsylvania
2 reviews
0 helpful votes
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Good service with quick shipping
December 4, 2025
Updated review

This is the third time in about a month I've ordered from Tire Rack (I maintain a small family fleet of vehicles) and my experience has always been positive. I'll definitely be ordering in the future.

Date of experience: November 23, 2025

Good service with fast delivery
November 15, 2025
Previous review

Online shopping and the ordering process as fast and very easy. Selection as well as price was great

Date of experience: November 5, 2025
California
1 review
0 helpful votes
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Nice and easy!
December 3, 2025

I liked the fact that my car information was saved from last time. It was easy to tell the system which car I was replacing a tire for, and all worked out.

Date of experience: November 23, 2025
New York
1 review
0 helpful votes
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Great website for tires.
December 3, 2025

Helpful, relevant information and gret to know there are actual people available to help with qiestions. Easy to navigate. I found what I wanted right away.

Date of experience: November 24, 2025
South Carolina
1 review
0 helpful votes
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Excellent customer service
December 3, 2025

I accidentally ordered run flats and someone reviewed my order and called me to help me correct it. I was very appreciative of the attentiveness as well as the customer service.

Date of experience: November 23, 2025
California
2 reviews
0 helpful votes
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Cheaper than Costco
December 3, 2025

I have a Harley-Davidson Trike that the rear tires are CAR tires. You can buy the CAR tires here with no judgement, better than the STOCK H-D tires that came with the Tri-Glide.

Date of experience: November 23, 2025
New Hampshire
1 review
0 helpful votes
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First time
December 3, 2025
Updated review

Easy guided selection, wheels and tires are good quality. Nicely packaged. Received on time. Great service, wheels balanced with no additional weights! This is a first in my experience and points to the quality and care with which they were prepared.

Date of experience: November 23, 2025

First time
December 3, 2025
Previous review

Easy guided selection, wheels and tires are good quality. Nicely packaged. Received on time. Great service, wheels balanced with no additional weights! This is a first in my experience and points to the quality and care with which they were prepared.

Date of experience: November 23, 2025

Simple and straightforward order placement
November 24, 2025
Previous review

Simple and straightforward order placement

Date of experience: November 13, 2025
New Hampshire
1 review
0 helpful votes
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Tire Rack ordering move with me to NH
December 3, 2025

I previous order tires and rims shipped to my mechanic in a different state years ago. It was great, but my mechanic needed to upgrade their TPMS tool

Date of experience: June 1, 2019
Utah
3 reviews
0 helpful votes
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Always on schedule with more options that most.
December 3, 2025
Updated review

Good stuff for every car I have from 71' International Scout to My 2016 F-Type R with 660HP that chews up Pirelli's like blck licorice to the 4 Door BenZ All fitted by tire-rack. DD

Date of experience: November 23, 2025

Consistent
May 26, 2025
Previous review

Great UI exp. / consistency in service. Never felt like they really don't listen as they do.

Date of experience: May 16, 2025