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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great prices, love the free road hazards insurance
I have bought 3-4 set a of tires and the road hazard saved me from buy several tires some of the were practically brand new when totaled by road hazards
It was easy to navigate the site, pick out the tires I was interested in, and purchase them. The only gripe I have, has to do with using a mobile Samsung... I had to zoom in and out to see everything.
Really like the comparisons and the tire suggestions. Make it easy to find and purchase and the partnership with Discount Tire makes the entire process even easier
5/5 — Very Satisfied
I was very satisfied with my experience on TireRack.com. The ordering process was quick and straightforward, and they had a great selection of tires at good prices. Shipping was fast, everything arrived exactly as expected, and the whole process was hassle-free. I'll definitely be using Tire Rack again in the future.
Happy to support the authority on both research and reviews. They help drive me to the best solution for my cars at a competitive price
I find Tire Rack a reliable on line tire and wheel provider. Used them for years on several of my cars. Wish they had a more affordable mobile installation service, one I had years ago was very competitive but today they are out of competitive range. Using another installer is a hit and miss on service.
They got everything right. Good price delivered when they say they would be delivered. Great selection. The process was seamless and easy. Highly recommend.
I ordered my tires on TireRack.com on a Sunday and they were delivered to installer on Tuesday. And I got a great discount on a tire that includes a 75,000 mile warranty. Unbelievable! Thank you TireRack!
I enjoyed being able to quickly research and compare tires, and then have the tires shipped within two days to my local installer. Got a great deal and I love the free warranty protection.
I ordered steel wheels and snow tires. I clicked that I wanted them mounted and balanced but in the order summary before checkout it doesnt say if they will me mounted and balanced or not.
Since my 1st time using tirerack.com ive been hooked. Almost always the cheapest prices and always very quick delivery. Tirerack.com is my go to when I need tires for any of my vehicles
Tire rack has installed and I have had others install - you would think a discount would happen by sticking with TR the whole way
The people still make a huge difference. It was the specific, clear answers to my questions about fit and pricing. That experience takes listening first. Not just selling what they wanted to move.
I was searching for winter tires/wheels. After three tries with brick and mortar options, I visited Tire Rack's site. That's not a new experience because I've purchased multiple packages or tires from them before.
I appreciate the listening and help. Tire Rack set the pace on this purchase.
Thanks.
The people still make a huge difference. It was the specific, clear answers to my questions about fit and pricing. That experience takes listening first. Not just selling what they wanted to move.
I was searching for winter tires/wheels. After three tries with brick and mortar options, I visited Tire Rack's site. That's not a new experience because I've purchased multiple packages or tires from them before.
I appreciate the listening and help. Tire Rack set the pace on this purchase.
Thanks.
Been buying tires and other related materials from TR for decades. They even outfit our fleet of service trucks and have never let us down.
Ordered a set of winter wheels and tires for the Cayenne Turbo last year. Put them back in yesterday and my wife ran over a vape pen leaving a two inch puncture in the tire. Jumped back on Tire Rack and have a replacement in route and covered under the Road Hazard policy. Super easy and will save our Thanksgiving.
I've always been able to find available tires for all my cars. Prices are competitive and the convenience of sending them to a reputable installer is A+!
I buy a seperate set of tires and wheels for my vehicles for winter and summer. Tire rack is the easiest and fastest way to do that. TPMS balanced and ready to install.
Used to use TireRack for the company I used to work for. Now retired, still using TireRack for my personal vehicles. Never a hassle.
List of places to install my tire were very limited from previous times I have ordered tires from Tire Rack. The installers listed were very expensive had to search for my own installers and got a much better deal.
Hi Peter, we understand how disappointing it can be when an order doesn’t go smoothly and a member of our team will be reaching out to you.
It would be nice to have tire ratings by independent organizations not just Tire Rack customers.
Unaware of tire pricing for vintage vehicle, but tire could not be found. So without hesitation I got the 4-new tires. The entire process was great, Thank you!
Unaware of tire pricing for vintage vehicle, but tire could not be found. So without hesitation I got the 4-new tires. The entire process was great, Thank you!
Thanks for having the order, expensive but I know that was the right tire. Cant wait to try the tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Phillip, thanks for your question! If you selected mounting and balancing during the order process, the tires will arrive already mounted and balanced on your steel wheels, even if the summary didn’t explicitly state it—feel free to reach out anytime if you want us to double-check your order details. We appreciate you reaching out so we can make sure everything is set up just right!