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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,745
shipping
28,709
quality
29,269
This company responds to reviews on average within 1 day

Instant Feedback

529,657 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Love tire rack
January 6, 2025

Always easy to file a claim and get a tire replaced and very nice assistance

Date of experience: December 27, 2024
Colorado
1 review
0 helpful votes
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Really Great
January 6, 2025

Can't remember it was so long ago in ohio then nice to have it shipped to house

Date of experience: December 27, 2024
Colorado
1 review
0 helpful votes
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Did it again.
January 6, 2025

The website works well and remembers me. A view of my car with the whells is shown.

Date of experience: December 27, 2024
Ohio
1 review
0 helpful votes
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Easy to use website
January 6, 2025

Easy to navigate and find what I needed for my vehicle with ease

Date of experience: December 27, 2024
Pennsylvania
1 review
0 helpful votes
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Website easy to navigate
January 6, 2025

Ordered tires delivered as advertised. Tires were sharp looking.

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
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Tires...
January 6, 2025

...I always get them here. The tires that is. Cars need them.

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
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Easy to use and enter information
January 6, 2025

Always a great experience and the ease to select car, tire and compare options a great feature.

Date of experience: January 6, 2025
North Carolina
1 review
0 helpful votes
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Easy Process and Great Info
January 6, 2025

Tire rack was very easy and scheduling installation through Discount Tire was even easier, A+ process and great price

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Its always been easy and convenient way to shop. Ordered multiple times already and have never had any issues.

Date of experience: December 27, 2024
Washington
1 review
0 helpful votes
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Always awesome tires and prices. You rock. We will use you again

Date of experience: December 27, 2024
New Jersey
1 review
0 helpful votes
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Tire Rack has everything.
January 6, 2025

Tires delivered swiftly. They have been great so far, and it's been several years now!

Date of experience: December 27, 2024
Florida
1 review
0 helpful votes
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Tire purchase
January 6, 2025

The purchasing process was simple and convenient! Plus all the product information available helps make right decision.

Date of experience: December 27, 2024
Florida
2 reviews
0 helpful votes
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Customer service
January 6, 2025

Easy just like this time. I got great customer support from Hunter regarding a question I had.

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Great
January 6, 2025

Great. I picked them up and everything went smoothly. Thanks

Date of experience: December 27, 2024
Maryland
1 review
0 helpful votes
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I needed a tire quickly and they responded the web site is easy to use, updates are great and the installer they provided was first class. As you can see I am using them again

Date of experience: December 27, 2024
Florida
1 review
0 helpful votes
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Always great service.
January 6, 2025

Great prices, great selection, always fresh tires and crazy fast shipping. TireRack is awesome.

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Easy reorder
January 6, 2025

I purchased 4 sets of wheels and tires four years ago and now time to replaced the tires and one damaged rim. Reordering is easy and for sure I will get the right replacement wheels and tires

Date of experience: December 27, 2024
New Jersey
1 review
0 helpful votes
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Quick delivery.
January 6, 2025

Located my exact tires. Confirmed fit. Easy checkout. Also complimentary road hazard.

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Good prices and fast delivery
January 6, 2025

Ordered from Tirerack several times over the years. Always happy with purchases.

Date of experience: December 27, 2024
Washington
1 review
0 helpful votes
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Dont put dates you cant confirm
January 6, 2025

I would like to say that the customer service personnel are very polite. The wheels kept getting delayed and even though appointments are made on the tire rack site, the customer has to call and change.

Date of experience: December 27, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.