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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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This is my go-to tire shopping place. I get exactly what I want, very fair pricing. I'll be ordering a set for my other vehicle soon!
I've been ordering replacement tires from Tire Rack for over 10 years. They've maintained the same quality and dependability throughout. Finding the right tires are easy, having them shipped is easy, the whole process is extremely easy. Highly recommend!
Website is horrible to work with on any day. I was trying to order on multiple devices for the past three days and it kept giving me a gateway error. I tried today on Edge and it finally worked. If I have to give up using Safari, I will give up using Tire Rack.
They told me the tires I had delivered from tire rack would not fit my Kia telluride. Monroe is or was a tire rack partnership. I took it to Flynn tire on peach street in Erie Pennsylvania. They put the wheels and tires on with no problem.
We appreciate you bringing this to our attention Curt and we have your orders reviewed.
I have used Tire Rack regularly since their pre-website days. I have never been disappointed by the service or my purchased products based on their expert reviews.
Was able to sort through product design intentions and reviews to find the right tires, plus find a special closeout deal to find the right price!
Can find the best deal on the best tires. They provide all of the specs and ratings to make a well-informed decision (treadware, speed rating, heat, skid pad, etc) and balance it with the price you want to pay.
Great to see Tire Rack and Discount Tires are now one family and that's what get me buying. Some brands Discount Tire don't carry and this is a perfect merger.
Ease of use and easy to schedule appointment for installation with Discount Tire.
Easy to navigate website. Excellent reviews for the product I'm looking for. I have been a customer of Tirerack for 8 years now, and will continue to be.
I recieved great customer service with my request to return the wrong size Wilpeck AT/4X tires that I had ordersed & received. It took less that 2 miniunt via Chat and just reordered the correct size. Thanks Adam!
Well worth the time to pick them yourself and use one of their trusted installers with guaranteed satisfaction from Tire Rack!
I've been buying my tires from Tire Rack for decades. Informative, easy, have had a few Road Hazards covered over the years. All good.
After going to several local tire stores and not being pleased, I decided to buy tires online for the first time.At that time it was for my Mercedes CLA250, The tires were perfect
Just my go to for new tires and packages for any vehicle. This is my 4th time purchasing a set of snow tires/rims for a vehicle, so easy to do via the website.
My previous experience with Tire Rack has been great — the ordering process was smooth, delivery was timely, and customer support was helpful.
Just had an online chat, watched the videos, chose the best tire for Lake Effect Snow, which is our source of fun and beauty in Central NY. The Blizzaks were Number 1, so I got them. I had thought I should get the Falken AT but poor test results in the categories I care about told me ai was wrong. Can't beat the thoroughness with which TireRack delivers information.
The ability to perform side by side comparison of tire quality and performance on Tire Rack website makes selection of a tire that meets my specific needs so easy.
After shopping around locally and being completely blown away by the prices, I was turned onto tire rack and legitimately paid 40% less. I will be a lifetime user.
Only small negative: consider adding Google pay, apple pay, or amazon pay for ease of use! Paypal sucks, I won't use them again for any major purchase like this.
It was the bee's knees. It was so simple a child could use it. Basically what I'm saying is that I am as intelligent as a child.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi KJ, we appreciate your honest feedback. While we can’t always control every part of the process, we’re always looking at how we can make things better and will have reviewed.