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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,673
shipping
28,637
quality
29,197
This company responds to reviews on average within 1 day

Instant Feedback

528,296 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great ordering process
December 10, 2025

The reviews and ordering process makes it a great experience. However there was no place to enter coupons in the cart in which I did have one but couldn't use, that upset me but that's it

Date of experience: November 30, 2025
Illinois
1 review
0 helpful votes
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Find the tire you want, fast
December 10, 2025

I was able to find a set of tires for my son, compare to many others in similar categories, and determine the best solution within minutes. The test results helped me to explain the choice efficiently and without the interference of advertising. Strongly recommend TireRack.com!

Date of experience: November 30, 2025
Pennsylvania
1 review
0 helpful votes
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Buying tires from tire rack, not only offers a wonderful selection, but also good pricing fast delivery and free to your road hazard warranty, which I found out by accident after getting a big nail in my tire the second day after they were installed. I went to go order a new tire to replace the one with the nail in it and was informed I had a two-year protection and ultimately got a free tire. I did have to pay for the replacement tire, but was refunded the full amount a short time later by the outside warranty company, but I did get the money back, which was awesome. Also no pressure sales tactics on the Internet just choose and pay for the tire you feel best for your car or your budget. Free shipping to local installer or have them come to you. I have done both and worked well either way. Come to your house may cost a little bit more but is definitely a huge convenience to not have to drive to a tire shop and sit around waiting two hours in a dirty tire shop. I've had at home service twice and was impressed that they used two jacks to jack up the side of my car and changed both tires on each side at the same time versus one corner at a time which is not good for your car to be jacked up with just one jack. The truck they sent had my tires in it when they got here and had all the right equipment positioned and installed in the truck to make mailing and balancing the tires just as good as at a pro shop if not better since the tec in the truck knows his name is personally on the job. They were very courteous also. Buying tires from any place other than the tire rack really doesn't make any sense unless you're under pressure to do so. Thanks, TireRack!

Date of experience: November 30, 2025
Georgia
1 review
0 helpful votes
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Make it Easy
December 10, 2025

I love that purchases include road hazard protection. I've purchased tires multiple times from tire rack and they always last. Learned today how easy it is to utilize a tire credit card for purchases.

Date of experience: November 30, 2025
New York
1 review
0 helpful votes
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Pretty easy to order tires
December 10, 2025

I am lucky and work at a public high school with an auto tech department. The students will install the tires under the supervision of the teacher.

Date of experience: November 30, 2025
Florida
1 review
0 helpful votes
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Always great selection and service
December 10, 2025

Been buying from Tire Rack for many years for all my cars. I have recommended them to my friends and everyone has been very happy with products and service.

Date of experience: November 30, 2025
Montana
1 review
0 helpful votes
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Easy way to buy tires
December 10, 2025

This is the third set of tires I have ordered from Tire Rack. I live in rural Montana and the tires usually show up in 3-4 days.

Date of experience: November 30, 2025
New Jersey
1 review
0 helpful votes
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Couldn't return
December 10, 2025

Bought a set (2) of a 15" jeep tire (offroad) and stored new never used couldn't return after standard return period. Lost $$ had to resell on fb marketplace.

Date of experience: May 7, 2025
Elise B. — TireRack Rep
4 months ago

Thank you for your feedback Christopher we will have the order reviewed and reach back out.

Illinois
1 review
0 helpful votes
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Got it before the holidays
December 10, 2025
Updated review

Thanksgiving was about a week away, ordered the tire, was quoted 4 and came in 2 days later, with just enough time to get it mounted, thank you very much!

Date of experience: November 30, 2025

Not bad thank u
December 1, 2025
Previous review

Not bad thank u

Date of experience: November 20, 2025
North Carolina
1 review
0 helpful votes
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Happy Tire Customer
December 10, 2025

I have ordered tires numerous times over the years with Tire Rack and have never been disappointed! Shipping is fast and Quality and Choices are great! Ordering Again! Thank you for such wonderful Service!

Date of experience: November 30, 2025
New York
1 review
0 helpful votes
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Get the best fo less!
December 10, 2025
Updated review

I have had a great experience with Tire Rack for over ten years. Good quality, Great price, Fast shipping, Also great help people.

Date of experience: November 30, 2025

Get the best fo less!
December 5, 2025
Previous review

Easy site to use. Very friendly help. I always shop here for tires.

Date of experience: November 25, 2025
California
1 review
0 helpful votes
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Shipping can be more reasonable
December 10, 2025

Buying 4 camber bolts, which shouldn't be that expensive. Shipping $16 for 4 bolts. Somewhat ruins the savings compare to other sites offering the same parts.

Date of experience: November 30, 2025
Elise B. — TireRack Rep
4 months ago

Sorry for the frustration, Wenrui and a member of our team will review and reach back out to you directly.

Texas
1 review
0 helpful votes
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Amazing Service Center
December 10, 2025

I accidentally added the wrong wheel color to my order. The person handling my order noticed that it was different from the previous order and helped me make the change. Very helpful since I didn't have to worry about getting the wrong wheel and sending it back. They caught my error before I did.

Date of experience: January 15, 2015
Virginia
1 review
0 helpful votes
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The Only Place to Get Tires
December 10, 2025
Updated review

I ordered tires on Monday before Thanksgiving, after a thorough deep dive on the Tire Rack website. They promised a Wednesday delivery. The tires were delivered on Tuesday to Discount Tire. This was great news because on Monday I had a blowout with some lesser quality tires that I had to buy because I needed them immediately. Discount Tire is also amazing to work with, service is second to none. Tires mounted, balanced, and look and feel great.

Date of experience: November 28, 2025

Tire Rack is Awesome
December 3, 2025
Previous review

The best tire selection anywhere, from the comfort of your home.

Date of experience: November 23, 2025
Virginia
1 review
0 helpful votes
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Feedback
December 10, 2025

Sometimes I've had great luck other times not so much but Sometimes I need tires fast and this is the only way to get them that quickly.

Date of experience: November 29, 2025
Elise B. — TireRack Rep
4 months ago

Hi Chase, we appreciate you and your concenrs. We will have your order reviewed.

New York
1 review
0 helpful votes
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Had to come back twice because BMW kept getting error codes in the dash when air pressure sensors in valve stems were not set to sync back up correctly to the dash notifications.

Date of experience: July 1, 2025
Elise B. — TireRack Rep
4 months ago

Thanks for sharing your experience, Heather. We’ll pass this feedback along and a memeber of our team will be reaching out.

California
1 review
0 helpful votes
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Best price
December 10, 2025

Previously placed an order on the set of tires and received the lowest price from the tire rack. Shopping for tires for my new truck had the same result. Tire Rack again had the lowest price I could find.

Date of experience: November 29, 2025
Georgia
2 reviews
0 helpful votes
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Best Wheel and Tire Purchase Experience in my Lifetime
December 10, 2025
Updated review

This was absolutely the best tire and rim purchase I've ever experienced in my lifetime. Combined with the installation *******@Firestone services. I am 💯 satisfied with the support quality and professionalism I experienced with TireRack and their well choices provided of qualified network installers.

Date of experience: November 29, 2025

Stressful process
December 2, 2025
Previous review

Stressful process

Date of experience: November 21, 2025
California
1 review
0 helpful votes
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It's great to have reviews and be able to choose by them.
However, I found that customer reviews and staff reviews have conflicting scores.
It's also difficult to understand what is the real difference between a Touring and Grand Touring tire from the same brand and how to compare tires between similar categories.
The tires I ordered arrived on time and installed by the local shop they integrate with.
The previous set I ordered lasted well below what they said it will, despite their recommendation.

Date of experience: October 5, 2025
Florida
1 review
0 helpful votes
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Effortless Dealing with Tire Rack!
December 10, 2025

Tire Rack has been and continues to be my preferred source for purchasing tires for all my vehicles! It is just effortless to deal with them.

Date of experience: November 29, 2025