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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The reviews and ordering process makes it a great experience. However there was no place to enter coupons in the cart in which I did have one but couldn't use, that upset me but that's it
I was able to find a set of tires for my son, compare to many others in similar categories, and determine the best solution within minutes. The test results helped me to explain the choice efficiently and without the interference of advertising. Strongly recommend TireRack.com!
Buying tires from tire rack, not only offers a wonderful selection, but also good pricing fast delivery and free to your road hazard warranty, which I found out by accident after getting a big nail in my tire the second day after they were installed. I went to go order a new tire to replace the one with the nail in it and was informed I had a two-year protection and ultimately got a free tire. I did have to pay for the replacement tire, but was refunded the full amount a short time later by the outside warranty company, but I did get the money back, which was awesome. Also no pressure sales tactics on the Internet just choose and pay for the tire you feel best for your car or your budget. Free shipping to local installer or have them come to you. I have done both and worked well either way. Come to your house may cost a little bit more but is definitely a huge convenience to not have to drive to a tire shop and sit around waiting two hours in a dirty tire shop. I've had at home service twice and was impressed that they used two jacks to jack up the side of my car and changed both tires on each side at the same time versus one corner at a time which is not good for your car to be jacked up with just one jack. The truck they sent had my tires in it when they got here and had all the right equipment positioned and installed in the truck to make mailing and balancing the tires just as good as at a pro shop if not better since the tec in the truck knows his name is personally on the job. They were very courteous also. Buying tires from any place other than the tire rack really doesn't make any sense unless you're under pressure to do so. Thanks, TireRack!
I love that purchases include road hazard protection. I've purchased tires multiple times from tire rack and they always last. Learned today how easy it is to utilize a tire credit card for purchases.
I am lucky and work at a public high school with an auto tech department. The students will install the tires under the supervision of the teacher.
Been buying from Tire Rack for many years for all my cars. I have recommended them to my friends and everyone has been very happy with products and service.
This is the third set of tires I have ordered from Tire Rack. I live in rural Montana and the tires usually show up in 3-4 days.
Bought a set (2) of a 15" jeep tire (offroad) and stored new never used couldn't return after standard return period. Lost $$ had to resell on fb marketplace.
Thanksgiving was about a week away, ordered the tire, was quoted 4 and came in 2 days later, with just enough time to get it mounted, thank you very much!
I have ordered tires numerous times over the years with Tire Rack and have never been disappointed! Shipping is fast and Quality and Choices are great! Ordering Again! Thank you for such wonderful Service!
I have had a great experience with Tire Rack for over ten years. Good quality, Great price, Fast shipping, Also great help people.
Easy site to use. Very friendly help. I always shop here for tires.
Buying 4 camber bolts, which shouldn't be that expensive. Shipping $16 for 4 bolts. Somewhat ruins the savings compare to other sites offering the same parts.
Sorry for the frustration, Wenrui and a member of our team will review and reach back out to you directly.
I accidentally added the wrong wheel color to my order. The person handling my order noticed that it was different from the previous order and helped me make the change. Very helpful since I didn't have to worry about getting the wrong wheel and sending it back. They caught my error before I did.
I ordered tires on Monday before Thanksgiving, after a thorough deep dive on the Tire Rack website. They promised a Wednesday delivery. The tires were delivered on Tuesday to Discount Tire. This was great news because on Monday I had a blowout with some lesser quality tires that I had to buy because I needed them immediately. Discount Tire is also amazing to work with, service is second to none. Tires mounted, balanced, and look and feel great.
The best tire selection anywhere, from the comfort of your home.
Sometimes I've had great luck other times not so much but Sometimes I need tires fast and this is the only way to get them that quickly.
Hi Chase, we appreciate you and your concenrs. We will have your order reviewed.
Had to come back twice because BMW kept getting error codes in the dash when air pressure sensors in valve stems were not set to sync back up correctly to the dash notifications.
Thanks for sharing your experience, Heather. We’ll pass this feedback along and a memeber of our team will be reaching out.
Previously placed an order on the set of tires and received the lowest price from the tire rack. Shopping for tires for my new truck had the same result. Tire Rack again had the lowest price I could find.
This was absolutely the best tire and rim purchase I've ever experienced in my lifetime. Combined with the installation *******@Firestone services. I am 💯 satisfied with the support quality and professionalism I experienced with TireRack and their well choices provided of qualified network installers.
It's great to have reviews and be able to choose by them.
However, I found that customer reviews and staff reviews have conflicting scores.
It's also difficult to understand what is the real difference between a Touring and Grand Touring tire from the same brand and how to compare tires between similar categories.
The tires I ordered arrived on time and installed by the local shop they integrate with.
The previous set I ordered lasted well below what they said it will, despite their recommendation.
Tire Rack has been and continues to be my preferred source for purchasing tires for all my vehicles! It is just effortless to deal with them.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for your feedback Christopher we will have the order reviewed and reach back out.