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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tirerack usually, but not always, has the best price for the tire i'm looking for
Haven't had any problems after three orders in the last 8 years.
Great website with tremendous information and east ordering.
Fast easy way to get what you need especially when local tire places don't have what your looking for
I've had very good experience with TireRack. However my only attempt to receive a warranty replacement out of many purchases couldn't be completed because I had recently changed my residence.
Very simple process to order tires and shipping is very quick.
Easy to order, quick shipment, professional and knowledgeable sales person
Good quality of tire good price. Customer service also good
Tire Rack is always my first choice down to fair pricing and a fast turn around.
Excellent tires, been purchasing tires for several years with no problems
I have bought many sets of tires from Tire Rack over the course of 15 years for many different vehicles and I have never been disappointed! I love being able to read reviews from actual buyers of the tires and the performance rating info that Tire Rack provides to aid in knowing I'm buying a tire that meets my specific needs and wants. Delivery is always fast too! I will continue to use Tire Rack for as long as I own and drive a vehicle!
Great for the small independent import tuners. I have been a customer on and off for over 20 years.
This is probably my fifth or sixth time using Tire Rack to order tires for various vehicles. Always an efficient and good experience.
Have bought tires several times at T. Rack and it is always a good experience. Thanks
Honestly, I don't think there is a better way to purchase tires. I did my research online with Google AI and other methods to find the best tires for my vehicle. I compared that to Tire Rack recommendations and it was spot on except for one brand that had really excellent reviews but was not a US-made tire. This made me understand that AI may not be the best option always to find the information one is looking for, especially for a product that requires real consumer data from national and international sources. I settled on that brand because it had excellent reviews. Additionally, the prices on Tire Rack with road hazard included just cannot be beat. I called many dealerships and tire centers to find that their tire prices were at least $40-$60 more per tire for my vehicle.
Smooth transaction. No issues. Good Quality...except for this survey
Ordered a few times - always satisfied with price, availability and delivery.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

