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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Ordered tires.
Not sure what else you consider "service"?
No human interaction, literally about as special an experience as ordering anything on the internet
This will be my second time using these fallen tires. Very good tire wear low noise and road force balance was very low. It is a great deal
Not much to say tire rack is the top of the pack when it comes to tires and ordering. I work at a dealership and we even use tire for most orders
Not much to say tire rack is the top of the pack when it comes to tires and ordering.
I could not use my iPad to place my order, I got HTTP error which indicated a client site issue. After clearing my cache, restarting my table, it still failed. I had to use my MacBook to place my order.
Felix was the man helping me pick out tires for my wife's crv. I love your youtube videos comparing tires and the track tire comparisons.
I am uncertain if I will or will not have to program/upload codes for my TPMS sensors. I only purchased them because I was told they would automatically update.
I had a blowout just up the street from my house on Thanksgiving Day while bringing our food order home! The next morning I was online with tireRack, and their agent was so helpful, and made it fast and easy to start my hazard claim.
Just as easy as today, I was able to bundle my tires and rims 10+ years ago. Great process easy to combined the wheels and tire and get to see what it might look like on your vehicle too
Even if I am just looking or may consider purchasing somewhere else, the free research and reviews are immensely useful. The TireRack reviews are consistent and allow easy apples to apples comparisons when assessing options. Will buy again... and again... and again.
Always great to prices and service! Easy to shop online through website! Had an issue one time with tire needed repair. And road hazard warranty was very easy and simple to use.
I have ordered several sets of tires for multiple vehicles over the course of nearly a decade and have always had a great service experience... well done!
Excellent! Quick and easy and a great deal. I am now replacing the tires I purchased here 9 years ago! Great Value, and fast delivery
I asked to have the same date code sent many times over. The sales person said they do not have any control over what the warehouse shipped out. If I'm buying a set of four tires, I would like them all to be the same date code. I ordered a set a tires and had three different date codes. The warehouse needs to pay attention to what they're sending out to the customers. It might not matter to some people, but it will matter to a lot of people. And I am one of those people.
I'm very glad you sell "old" tires like you do, you had exactly what I needed at a fantastic price. But I was only able to find that option through a third-party search engine, not through the tirerack website.
I appreciate the competitive prices along with the visualizer to see what new wheels will look like on my car. Combine this with an interface that tells the purchaser what will and won't fit along with warning notes to required modifications (if required) and this is a no brainer.
Ordering is easy. No hassle of going through millions of screens or pop-ups asking me to buy additional parts/services. Just straight forward purchasing
Tires were delayed for stupid size concern when I already verified they fit my vehicle so I lost alot of income waiting for the almost week delay that was entirely unnecessary
Hello Jay, we appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. Please send your order number and details of your experience to [email protected]?
Great deals on close outs road Hazzard claims suck out of pocket waiting for reimbursement is bad way to handle it
TireRack makes buying tires easy. I've ordered loose tires as well as tire and wheel packages from them in the past. TireRack is the first place I look when it's time for new rubber.
Having access to millions of miles of rating information is huge and the turnkey delivery of the tires to a qualified installer is brilliant.
Spent a lot of time investigating tires for my VW Golf. Driving in Michigan so I was looking for something that could handle all kinds of weather conditions. Tire Rack had a good range of tires and the tire tests were really useful in making my choice. The tires arrived at the installer (Discount Tire) within a couple of days. So far so good, feel very sound on Michigan's dodgy roads.
Plenty of information to look through while trying to decide on the right tyre for my car. Good choice of tyres to choose from. Discount Tyre being part of Tyre rack makes installation very convenient.
Best prices around. This will be my 4th set of tires, I've purchased from you and it's been a good experience, every time. I get the regular shipping and they still come, very fast.
I've ordered tires and tire and wheel packages from Tire Rack numerous times over the years and have always had a good experience.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thanks for reaching out, Tony. We understand how frustrating this must feel, and we don’t take your concerns lightly and will have your orders reviewed.