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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've ordered tires through Tire Rack 5 times now, and every time it's been a great experience. I highly recommend using this retailer.
I cannot find valve stems to purchase with tires on Tire Rack's website unless there is a roundabout way to find them but simply looking for the #1 thing that should always go with new tires seems elusive, I have to buy valve stems elsewhere.
For the most part Tire Rack.com is easy to navigate 'except' when looking for valve stems that should always be replaced when installing new tires. I could not find a simple link to purchase valve stems to go with my tires, I'm not even sure if there is a sub category to click on to find them and I didn't see anything that said they came with the tires. I would think Tire Rack.com would have something to click on to purchase valve stems.
I just wanted a good deal on a set of tires. I put in the model and year of my car and it made the recommendations. I looked at tires I could afford and picked the best deal for me.
I've been buying from The TireRack for many years and keep coming back because the overall experience is simply top notch! Website is easy to use, a phone call to gets a knowledgeable person (live) on the phone, and I love picking up my orders from the warehouse near me!
Tires are very nice. Very quiet and responsive to both wet and dry roads. - my experience. Wife likes them, since the tires were for her car. Make me a happy man.
Tire Selection process, creating an account and purchasing was easy and quick.
Sent an email to Tire Rack pertaining to not advertising a rebate for Continental tires valid for the time I bought the tires. Waited the 3 business days for a response. Never received a message back, its been almost 2 weeks. So marked down for lack of communication.
I never really liked going into a tire store. It felt like the best value for me as presented by the store was what they had in stock. I like reading the reviews and comparing the prices on tire rack better and I had them shipped to my house last time and it worked great. Thank. You tire rack.
I have used Tire Rack for YEARS to buy tires for my Audi and Subarus. Love that it si very easy to reserach and compare tires and brands. Especially love reading reviews from other customers who own the same cars.
I chose the Cooper Discoverer Road + Trail AT tire for my 2022 RAM 1500 4x4 because of the detail provided in Tire Rack's reveiw video.
The data provided was clear in presentation and the conclusions relied heavily on statistical data. Subjective topics included full explanation and reasoning for the reveiwer's decisions.
The reveiw video made my decission clear on which tire to purchase.
The website makes it easy to select the right tire for my vehicle and provides good detail for comparison of each product. My items always arrive quickly. Also, the price quoted by my mechanic is the same price but by using Rakuten, I do get a couple percent back.
This is my 3rd time ordering from Tire Rack. I get to compare multiple tires to determine the best one for my need at great prices. I have always received my tires in record time and have never had a problem getting them installed.
I come here whenever I want to compare tires and replace the old ones... never disappoints. I'm a big stats guy so I like to scroll right down to the ratings and compare. Always quick and easy to make the right decision.
Another great experience. Easy ordering, super convenient financing and fast delivery to my installer's shop! Could not ask for anything more. Thanks!
Tire Rack is the best! Easy to order - expert advice - painless process!
Bought a set of 4 Riken Raptors. Waited for install, took less time than I expected. Tires worked great on my Rogue. I'm not sure about the date on this.
The reimbursement for my damaged tire is less than what the payment is for it now. I have to come out of pocket for 330.00 + Tax bringing the total 357.00. I already paid the taxes when I first purchased the tires but now paying again. Should not be taxed twice. And replacement should be fully covered.
Goodyear credit option was not enough for the total purchase.
Tried to sign up for credit card to get 6 month no interest and the website kept going in a loop and would not allow me to continue with the application.
Whenever it is time for me to change tires, I predictably come back to Tire Rack as I have repeatedly evaluated and compared other alternatives in the past only to find that Tire Rack almost always came out on top. So these days, I don't waste my time anymore and just make a beeline straight to Tire Rack for all my Tire needs!
Same as last time pretty much. Bought the same exact (4) tires. I appreciate you guys because I know what warehouse workers do I've done it and it's not easy to say the least. Be safe, keep doing what your doing, and tell the rest of them that they're doing good. Thank you for the supply of tires.
I've bought at least 10 sets of tires over the years from Tire Rack. They always have the best prices and selection! The service is excellent! No need to check anywhere else.
I haved shopped here for my tires for years because the prices are great and they have a 2 year road hazard warranty that I had to use once and it was pretty easy process.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused, James. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?