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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Have used this a few times, no issues. Finding tickets has been easy and purchasing was simple.
Hahahahahahahahahahahahahahahahahahahahahahahahahaha
Fast, simple straightforward and I was notified every step of the way
It was NOT the easiest process to understand! But we got our tickets.
I was received an email indicating that my tickets will be emailed on Nov 21. I got an email to confirm and I clicked on the button to confirm. I keep getting emails to confirm so I'm confused. Are my tickets confirmed?
Purchasing my tickets through this site was effortless. And now, I am awaiting my tickets to come through on line.
I made the mistake of looking for tickets on my phone. I foolishly didn't realize I wasn't on the venues actual ticket site. I paid way too much for lousy seats.
The tickets just got very expensive. The price jumped 40 dollars in one day. I wish the prices could be regulated.
Email to confirm receipt came before tickets were transferred. Instructions were very unclear on how to proceed.
I will follow back up after completing the Ticket down load and Show experience.
Mediocre. Received confirmation emails for tickets. Have not received ticket. Since confirmation notice said I would receive tickets by 24 Sept, I'm not worried about it yet.
It was good. Easy and went well. Suggest everyone use this service.
Fast, quick, efficient and reliable. Would definitely use again. Thanks!
WHILE I HAVE RECEIVED MY CONFIRMATION EMAIL, I AM UNEASY ABOUT IF AND WHEN THE ACTUAL TICKETS WILL BE DELIVERED.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members