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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was my first time but definitely not the last! Simple practical and secure.
It was a great way to find tickets to the event you like to go too. I would recommend using them.
Quick turnaround and good communication on process. Good follow-up
All Info was very easy to understand. Tickets were available right away..
Experience was good and easy to purchase the tickets online. Would use again next time
I am of the age where I like human contact, not computer. I am more confident and comfortable talking to a live body
I had difficulty making the purchase and when I went back to make the purchase, the seating I had chosen was gone.
I have been charged for my ticket purchase but I have no tickets to show for it.
Other sites have the exact same garage parking for the woodlands as this one and it was twice as much wish to order seeing the others before I made this purchase
My email said I could receive my tickets up to 1 day before the concert but I ended up getting them the next day after purchase. I was nervous because Reddit posts said sometimes people didn't get them. But thankfully I did. Hopefully I don't find out they are a scam when I get there!
Bought parking ticket. Couldn't attend. Saw no way to cancel or talk to anyone to cancel. Now getting the run-around.
Quick and easy order and registration process. Tickets delivered online.
Great and fast. I ran into minimal errors throughout, and the process seemed simple.
Easy to use in easy to choose which tickets we wanted - we're afraid concert was sold out but was able to get tickets through the site
Experience was good. No issues purchasing or accepting the tickets.
Rapide et je souhaite que tout ira bien pour le show, dhabitude je fais affaire avec ticketmaster direct, donc jespere que ce sute est fiable aussi
Difficult dealing with AI there was not a real person to talk to and the ai kept asking the same questions
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members