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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received confirmation e-mail that my tickets are confirmed but that they may not be delivered until July. That doesnt sit well with me as this is a gift for someone I am not positive I will receive.
Very easy I gotta do is purchase online made it very easy and convenient looking forward to my next purchase
Really easy to purchase but did not expect $20/ticket extra charge and was too bad prices were not in Canadian dollars... It definitely made it look like it was going to be an affordable ticket advertised at 58$ but then it ended up being 130$ Canadian per ticket. Shock value was high
Easy to access seat listing with layout of theater so you can visualize where your selected seats will be. Especially good if you are unfamiliar with the venue
The website was very informative on the event, and super easy to use! I like how it broke down the entire cost of my purchase.
I don't feel the 'service charge' was made very apparent during purchase.
I won't use this again. $40.00 seats ended up to be almost $100 a piece. I called and dealt with 'live chat', which was a joke, and tried to call company and was given a recording of no refunds, etc.
I am inexperienced with buying tickets online and didn't realize this was a 3rd party til I pushed the submit for payment.
Good experience purchasing tickets so far. I received emails in about 24-48 hours after purchase
Quick service. No problems confirming purchase. Cannot wait to go
Getting the tickets didn't involve a 3rd party, so very little wait time for confirmation and delivery of tickets, very nice.
I saw Eaglemania advertised and immediately checked the price of tickets. They were $45. I needed to get a head count so I checked with friends the very next morning and went to buy tickets and they are now $79! I don't know how they doubled in price over night
Good Service and easy to use. I was able to get the seats I wanted easily. I am excited to see the game I purchased.
A little annoyed and why does it say section and row but no seat numbers 🤔 I'm a little unsure if this is an actual ticket sale company and feel I just spent money on tickets that don't exist.
Did NOT like wading through buy this pop ups while processing out my purchase. I do NOT like being hassled for hotels/ credit cards offers for my purchase. I understand that electric is now way of purchase, but I do NOT need extra hassle.
Purchasing was easy and I received my tickets within 15 minutes after confirmation. Not bad
Great experience with purchasing and getting confirmation of your purchase.
Everything went smoothly. I received the tickets quickly with no problems
I thought I was ordering from the official venue site. I made a big mistake. You guys charge 40 dollars more than the actual ticket cost. I won't make the same mistake again. Total scam.
Fast and easy easy to work the website I would definitely recommend using this website
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members