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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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So far my experience with this purchase of tickets for June 21 theater has been excellent
Don't understand why I would get a confirmation email but not get the tickets at that time. Still waiting for tickets.
Bought the tickets and they were delivered to my AXS account almost immediately. Great experience.
It was quick, easy, and fast. I just got my parking tickets the other day and it was fast when I have received them. I would highly recommend anyone to consider them when on the lookouts for parking.
We purchased tickets and when we went to use them our tickets were invalid. Waiting for our refund!
Easy and efficient. Enjoyed the event. Had no problem with the tickets. All went well
Easy to do online just wish it was in canadian pricing as I was charged more, I didn't realize. But overall great.
Weird my tickets don't come until the day before show ………
The emails and steps for setup were a pain. A simple QR code emailed after payment is received like most other places would have been easier.
Leave me alone character character character character character character character character
Smooth experience purchasing the tickets we wanted. And they were in my email inbox shortly after even though said it could take as long as the night before concert. Very happy
Super high service fees. How can you justify how high these charges are.
Good so far no problems still waiting on my tickets but it said they will be there by June 5th
Great ticket pricing and smooth easy process. Greatly appreciated
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members