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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thank you for completing Tickets transaction in a prompt manner. Much appreciated!
It never said what the seat numbers where from the seller. I knew the venue but someone who didn't know would be discouraged
Very easy to do. Got the tickets I wanted within just a few clicks. Easy to store in wallet. Very happy with experience overall
Wish it showed the exact rows and seats that were available to choose.
As well I ordered 2 tickets and was charged for 4 tickets.
It was okay 💯 I guess could be in Little more order then having people running around trying to find their seats should be directly told were you should be heading
Great service with no problems and ticket was safe and easy to pull up on my phone.
So far so good I just ordered the tickets so the review seems rushed
I only just ordered my tickets a couple days ago and they should be in in a couple days.
This is the first time I've used TicketsOnSale so we'll see once I get to the show.
Tickets came right away with no issues, transferred easily to wallet and are sitting waiting for the game! Including scan code
Smooth purchase and very quick and helpful response after I sent a chat.
This site is rather vague about service charges and about when you'll receive your ticket. I'll never use them again. I don't recommend this site.
Fast and easy to use. The follow up contact has been frequent and reassuring.
Easy to use. Would use again for buying tickets. Quick and easy
No comments. I no longer do reviews! Just like tips! Reviews are becoming an annoyance!
Found tickets, bought tickets. Now answering this email that keeps wanting me to type more & more...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members