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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast easy reliable transaction I will use this service again.
No issues, the website works just fine. The amount they charge for fees is crazy. $84 dollar ticket and then $27 fee on each ticket plus tax. I miss the day when you could go to a venue and just buy a ticket to a show.
Hard to select seats during purchase. Also prices in USD?
We are Canadian
The event is tomorrow March 5th and I still fit. Have my tickets
I think its ridiculous that the seller doesnt have to proovide the tickets until thw date ofbthe event (5/9), when they took tge money out now (3/1). What if they dont come? Payment should yield tickets. It didnt.
My wife and I love concerts, just give the people the option of where they want to sit within the isle. Great night of fun and dancing! Best experience up close.
The process went smoothly with minimal confusion 👌🏾
Easy to use this happy with experience would use it again when ordering tickets
Purchased the tickets on this site in error. Intended to purchase directly from venue. No complaints at this time. Concerned that specific seat assignments aren't made.
Tickets were too expensive will not buy through here again. Communication was good.
Good. Nice to get a call about a refund. Appreciate the communication and emails. Just wanted cost breakdown before tickets.
Excellent. Very quick turn around from order to confirmation and delivery
Hidden service fee until checkout feels really deceptive should be upfront about this while people are selecting tickets.
My experience was good, however it would've been nice to choose specific seats, instead of only a specific section. My dad is 80, so it would've been nice to know he was sitting closer to the aisle.
Easy to purchase. Easy to access………………………………………………………….
It was fine. Not a problem. Still waiting to receive them. Said it won't transfer until the day before the show. I sure hope I actually have tickets and didn't just get ripped off. No way to tell as of now.
I was very disappointed when I went to pay that substantial fees were added to my ticket prices. You should be upfront and honest.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members