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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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CS was great to keep me updated. Will utilize service in the future.
No issues to submit at this time. Thank you for your service.
I thought I was on the ticketmaster website, but instead ended up paying an extra $40 per ticket. I got the insurance, but apparently that is not useful.
These guys are resellers for Ticketmaster and I paid easily $50 plus per ticket more than I should have
I received a confirmation but am waiting to be transferred the parking pass
Was a little challenging to maneuver as well as understand next steps to getting the ticket. Still awaiting the ticket for parking for Sunday's event at the Mercedes Benz stadium.
This has been one of the most difficult experience that I have ever had.
Awesome awesome awesome awesome Awesome. Awesome Awesome.
The purchase process was fairly easy. However I still have not received the tickets yet. As long as I have it by next weekend all will be good
I am waiting for the tickets for tonight's event Order #******* Thank you
Great experience purchasing tickets on the website. Easy process
Great service and easy use of the park g app. I would recommend
I don't have much to say until I get my tickets. I hope this will have been a positive experience and not a scam.
Don't want to download apps to access my tickets, didn't realize paying in US dollars
Great shipping and delivery Great shipping and delivery Great shipping and delivery Great shipping and delivery
Super easy to work with and customer service is great! Definitely recommend!
No reply, no reply, no reply, no reply, no reply, no reply, no reply
Web site was difficult, couldn't sign into my account and had to create a different account.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members