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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am very disappointed and upset. I still have not received my tickets, over two weeks since purchasing them, to a show that is over two hours drive tomorrow.
Even contacting customer support did nothing to help. They stated the seller would get me my tickets two hours before the show time, at the least. These are electronic tickets, and I don't understand why they cannot be sent to me now.
I have paid for parking and accommodations for this show, money I cannot get back
I am more than concerned and will be extremely upset if all the money I have spent to go see this show is wasted.
It was a nightmare to get the ticket to many confirmations regret buying them
Haven't got my tickets fucufufufjfjfjfifgigififififufufufiffiif
I easily ordered and promptly received my tickets electronically!
Can't find tickets in email
Can't find tickets Can't find tickets
Easy to navigate. Great seat selections will use again. Fair prices
Easy and straight forward.This was my first on phone ticket purchase. It was very simple. I have my tickets in my Google wallet and I am excited to see the concert
I was and to purchase Houston Rodeo resale tickets for section 133 at a decent price and the sale was almost instant including delivery.
I have no complaints. I found what I needed and purchased it easily!
The confirmation email could be clearer. It says "processing" but it's not clear if the payment is processing or the tickets are processing.
Good easy experience easy to order. No issues so glad the process was easy
Easy and cheaper from other sellers with similar seats. Whole process was fast and efficient
Cheaper than other sites and easy to use. The electronic tickets arrived in minutes.
Can't choose specific seats like ordering directly from venue
Everything is fine. It appears that the tickets were transferred to my Ticketmaster account. Please stop sending emails. Too many emails.
I was not told what the amount of service fees would be. I will never buy from this company again Total Ripoff. I was never told about the service fee. I think this wrong. Thanks for being a terrible service.
Got taken. I have not received the tickets yet Just got email which will not get me to the stadium
Made it quick and easy to get tickets to watch a spring training game with my family
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members