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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I wanted floor seats and got over priced seats in stands. For the price I paid Canadian, it's a total rip off. I wish I took a screen shot of what I wanted, what I received was a total waste. I didn't press what I got. This is not a purchase Im happy with.
Tickets were in US dollars, I'm in Toronto, but got the seats I was aiming for. Paid a little extra but I got my tickets almost right away through ticketmaster!
Hi, i have already received the conformation letter but still can't view my ticket. Just want to know approximately when i will receive the ticket?
This service is not a traditional ticket seller. It a buy and sell site. My tickets will not be delivered until 2 days prior to the event. I may or may not ever see any legitimate tickets. No refunds!
I am a Canadian with a ticketmaster client in canada why am i charged this is very confusing and you should be able to redirect your clients
Website was perfect 👍, Have not been to your website in eons,
Hope. Thee Tao part is grand, sure it will
Thanks a million
Just want to be happy I'm going thru divorce. 🤞 I get to bring a friend & her daughter?
It was very easy to use this site. I'm pretty sure I over paid for the tickets. But I really just am glad I got tickets and can go!
Price gouged on tickets. Lesson learned, won't use Ticketsonsale again.
Don't mind anyone making a profit, but almost 4 times face value is a bit much.
I've received multiple "this is not your ticket" emails and many "have you received your confirmation email" emails - is the first one my confirmation?!
Did it on the bus over my data, ran smoothly and was very pleased by the website. I didn't like how many emails total there were though I think I got 5-6.
Pas facile de savoir si tout a bien fonctionné.
Et les billets ont les reçoit quand?
Everything went perfect but I did not realize when I used this company/site for the first time they were a resale entity. I received a quick email confirmation and will hope all goes smooth with the final mobile ticket transfer!
First time user. Was informed that the seller will provide tickets the day of the show. Hope this works?
Simple to find what I wanted. Never used this site before so I hope the tickets come on time and I don't lose anything
I am a little nervous because I have to wait until December to get my actual tickets but the process has seemed very smooth so far.
My account had received the tickets but a third party got into the account and transferred them away and I was dealing with that problem
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members