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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy and simple to purchase my tickets and the confirmation came in on time. Yes I would use this process again.
Simple but worrisome at the beginning. A little iffy on when or if you're tickets was going to arrive after you paid for them.
I just wanted some tickets and got them thank you. I hate doing reviews.
Fast and easy.love the app. Would highly recommend thank s
Very easy to purchase tickets but I didn't ship around for price;
So far so good, haven't received any tickets yet….
Keeping fingers crossed!
Everything was perfect! Very easy way to order a ticket from Greece!
It was much easier to select tickets and purchase them. Process has vastly improved since I last bought tickets in 2019!
The entire purchase was easy. The website was clear, not confusing. It also was fast & complete. Very happy with the overall experience.
Great app and easy to purchase this is the place to go…this is just to fill the space
Clear and simple, as it should be. No surprises. Pre-pop info from previous purchases helps.
It's a little confusing, hopefully my tickets show up. It says they'll be available closer to date but I would like access to them now.
Easy access not a long process to purchase ticket for parking.
I bought my Beach Boys tickets here. Everything went well. I have no complaints. Great experience.
I guess it was alright got it sold pretty fast so there that i dont know why this thing has to be 50 characters man this is dumb why do i gotta put so mich my experience was me sitting on my you know all day
When I purchased the tickets, it told me the section but not the individual seat numbers. I tried to call and find out but got no help in Customer Service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members