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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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J'ai eu une très bonne expérience avec le site lors de l'achat des billets
Experience was similar to all other online experiences. No problems at all
I had no problem with buying or getting the tickets but I was stunned at checkout with the large service fee for each ticket. Makes me rethink going to any event in the future.
I think the experience would be better if when you purchased the tickets you got them. I do not like the fact that I purchased my tickets in March and the seller will give me them the day before In July? I would not have used this service if I was not getting me tickets as soon as I purchased them. That does not feel secure
It's awful every single time. The fees for 'delivery' is outrageous and horrible.
The site was easy to navigate, purchasing process was simple, but just like every other ticket vendor, suddenly the cost shot up with added fees at checkout. Annoying, but that's the world we live in now
The Clay Center seating chart doesn't show the seats. Why. I just bought a ticket and don't know where the hell I'm sitting or am I standing. I am handy caped and was looking for a seat close to the stage but on an aisle seat. 🤷🏼
Thought I was in ticket master. Accidentally clicked in this app. Much more pricey. Waiting on tickets, I don't like how you have to wait a few days before the concert because anything can happen. I did call and they said once confirmed I can have it emailed sooner. I just confirmed. Fingers crossed.
I don't like that the tickets are emailed right away. If there's an issue I will have no ability to fix it at all.
It made me create a paypal account instead of paying with my card quickly. Not convenient. Thanks.
I'm anxious that my tickets aren't in my possession yet. Not being emailed until the day prior to the event. I would rather get my QR code at the time closer to my purchase instead of being stressed that tickets may not arrive.
It was very easy for me to order my tickets because it showed me the section that I would be sitting in and the price of the tickets.
It was amazing and easy. I actually recommended it to a friend. She also bought tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members