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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Alright was not wanting to go in my Apple wallet.but I got it figured out now so all good.
Quick, easy, and very user intuitive. Got my tickets easily, without any issues.
Great so far. We will see how the tickets work come concert time
First time using this site. Good so far using this site but still Waiting on tickets
Excellent service! Short and sweet! Great job! Thank you...
Great easy purchase and redemption at the gate. Easy paid parking also
The process is very fast and convenient. Have no issue to receive the tickets
**************1818**************188*******181
Good experience, and straight the point. Love how easy is to get the tickets 🎟.
Easy to navigate and not a hassle at all. Would highly recommend.
It was fine. The sale went very smoothly. I would order tickets the same way next time.
Good, but waiting for email with the tickets. I hope the email will follow soon.
I still have not received my tickets. I've used other outlets and usually get my tickets within 24 hours. I was also charged additional fees that was not described when I purchased them.
I'm told I will get my tickets by March 20. The event is the 21st
Good, but where do I update my new phone number? I can't transfer my tickets without a text to a number I no longer have
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members