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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great site that is easy to use and gets your tickets to you fast!
It's okay so far, I will receive my tickets the day of. I dont like that
On your site I was confused about the ticket and the parking was it the same price, the seats were $87.14 and parking was $16.07 was that right
Very easy, straight forward, no delay. I had no issues what so ever.
I was expecting a transaction fee, but i didn't see the fees posted anywhere. It wasn't until I confirmed the purchase of the tickets that I saw I was being charged $8 for each ticket purchased.
I would prefer that the fees would be upfront or included into the purchase price.
Frank Barnes
Service charge and a delivery fee on a electronic transfer is insane
It was my first time using this app and my experience is very good
Not a good price. I understand you need to make a profit but 6 times the price of actual tickets
Not sure yet.the price it showed me was not the price they charged me for
Was easy and efficient. Would use it again. Would recommend you to all my friends.
It was an easy process to utilize - only issue is I just didn't get a good visual of exactly where my seats are at the Moody Theater -
I made a mistake on the date I purchased tickets. As soon as it went through I caught it and reached out and I was told that they don't offer refunds. I would have to resell them myself.
Good experience. Would recommend Ticket On Sale to other people
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members