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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very easy to use this site. I'm pretty sure I over paid for the tickets. But I really just am glad I got tickets and can go!
Price gouged on tickets. Lesson learned, won't use Ticketsonsale again.
Don't mind anyone making a profit, but almost 4 times face value is a bit much.
I've received multiple "this is not your ticket" emails and many "have you received your confirmation email" emails - is the first one my confirmation?!
Did it on the bus over my data, ran smoothly and was very pleased by the website. I didn't like how many emails total there were though I think I got 5-6.
Pas facile de savoir si tout a bien fonctionné.
Et les billets ont les reçoit quand?
Everything went perfect but I did not realize when I used this company/site for the first time they were a resale entity. I received a quick email confirmation and will hope all goes smooth with the final mobile ticket transfer!
First time user. Was informed that the seller will provide tickets the day of the show. Hope this works?
Simple to find what I wanted. Never used this site before so I hope the tickets come on time and I don't lose anything
I am a little nervous because I have to wait until December to get my actual tickets but the process has seemed very smooth so far.
My account had received the tickets but a third party got into the account and transferred them away and I was dealing with that problem
Used this site to book concert tickets at the Majestic Theater. Worked well with no issues. Will use again if possible.
Received confirmation email. Still haven't gotten the tickets from the seller.
The tickets prices are in USD, while the event is taking place in Canada. The website did not specify this. The tickets were already higher than retail, plus the exchange rate was added. The tickets cost me at least double, if not more than what they were being sold for.
Hoping the tickets arrive on time. Have read reviews where they are not delivered to inboxes on time.
Tickets way overpriced! I could have bought these for $80 Canadian from Ticketmaster. These cost $161 Canadian! So double the amount! Rip off!
I'm paying in American?
Insurance should be unnecessary?
It looks bad on your company.
I either have the ticket or not no need for insurance, no specifics on where my seat is in that section that be pretty easy to do like in a drawing of the seat section?
To many emails and confirming emails
Clayton
I give 3 stars for pretty good! The event tickets come later closer to event! The only thing I had to do is respond to notifications I received confirmation email. I clicked yes, and it lead me to this review. I feel once the transfer of tickets happens, I can't give 5 stars yet!
Buyer beware. Ticketsonsale was first showing up on my social media feed. I mistook this site for Ticketmaster in my rush to purchase, believing the event would sell out fast. I bought and paid TWICE as much as venue was charging. My bad. Buyer beware.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

