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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,109 reviews

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North Dakota
1 review
0 helpful votes
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Very Excited
April 12, 2026
Updated review

It was very easy to use this site. I'm pretty sure I over paid for the tickets. But I really just am glad I got tickets and can go!

Date of experience: March 27, 2026

IT was very easy
April 6, 2026
Previous review

IT was very easy. Thank you for making it so easy.

Date of experience: March 27, 2026
1 review
0 helpful votes
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Best experience
April 12, 2026

Super easy, and price was so much better than ticketmaster

Date of experience: April 2, 2026
1 review
0 helpful votes
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Quick and easy servie
April 12, 2026

I was able to purchase tickets without any issues.

Date of experience: April 2, 2026
1 review
0 helpful votes
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Price gouged on tickets. Lesson learned, won't use Ticketsonsale again.
Don't mind anyone making a profit, but almost 4 times face value is a bit much.

Date of experience: April 2, 2026
Virginia
1 review
0 helpful votes
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I've received multiple "this is not your ticket" emails and many "have you received your confirmation email" emails - is the first one my confirmation?!

Date of experience: April 2, 2026
Canada
1 review
0 helpful votes
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Bus ride fun
April 12, 2026

Did it on the bus over my data, ran smoothly and was very pleased by the website. I didn't like how many emails total there were though I think I got 5-6.

Date of experience: April 2, 2026
Canada
1 review
0 helpful votes
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Pas facile
April 12, 2026

Pas facile de savoir si tout a bien fonctionné.
Et les billets ont les reçoit quand?

Date of experience: April 2, 2026
Massachusetts
1 review
0 helpful votes
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Third Party Ticket
April 12, 2026

Everything went perfect but I did not realize when I used this company/site for the first time they were a resale entity. I received a quick email confirmation and will hope all goes smooth with the final mobile ticket transfer!

Date of experience: April 2, 2026
Canada
1 review
0 helpful votes
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Would be nice to have the tickets in hand
April 12, 2026
Updated review

First time user. Was informed that the seller will provide tickets the day of the show. Hope this works?

Date of experience: April 2, 2026

Quick and efficient
April 6, 2026
Previous review

Quick and efficient

Date of experience: March 27, 2026
1 review
0 helpful votes
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Simple to find what I wanted. Never used this site before so I hope the tickets come on time and I don't lose anything

Date of experience: April 2, 2026
1 review
0 helpful votes
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Tickets?
April 12, 2026

I purchased my tickets and expected them right away. I find it weird that I can't get my tickets till the day before the concert.

Date of experience: April 2, 2026
New York
1 review
0 helpful votes
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Good experience
April 12, 2026
Updated review

I am a little nervous because I have to wait until December to get my actual tickets but the process has seemed very smooth so far.

Date of experience: April 2, 2026

Very fast and convenient
April 6, 2026
Previous review

Very fast and convenient

Date of experience: March 26, 2026
1 review
0 helpful votes
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Tickets master account was hacked
April 12, 2026

My account had received the tickets but a third party got into the account and transferred them away and I was dealing with that problem

Date of experience: April 2, 2026
Texas
1 review
0 helpful votes
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Great Ticket Sales Experience
April 12, 2026

Used this site to book concert tickets at the Majestic Theater. Worked well with no issues. Will use again if possible.

Date of experience: April 2, 2026
1 review
0 helpful votes
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Easy to purchase tickets.
April 12, 2026

Received confirmation email. Still haven't gotten the tickets from the seller.

Date of experience: April 2, 2026
Canada
1 review
0 helpful votes
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USD?
April 12, 2026

The tickets prices are in USD, while the event is taking place in Canada. The website did not specify this. The tickets were already higher than retail, plus the exchange rate was added. The tickets cost me at least double, if not more than what they were being sold for.
Hoping the tickets arrive on time. Have read reviews where they are not delivered to inboxes on time.

Date of experience: April 1, 2026
Canada
1 review
0 helpful votes
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Overpriced!
April 12, 2026

Tickets way overpriced! I could have bought these for $80 Canadian from Ticketmaster. These cost $161 Canadian! So double the amount! Rip off!

Date of experience: April 1, 2026
Canada
1 review
0 helpful votes
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Too much
April 12, 2026
Updated review

I'm paying in American?
Insurance should be unnecessary?
It looks bad on your company.
I either have the ticket or not no need for insurance, no specifics on where my seat is in that section that be pretty easy to do like in a drawing of the seat section?
To many emails and confirming emails
Clayton

Date of experience: April 1, 2026

Easy fast good
April 9, 2026
Previous review

Easy fast good

Date of experience: March 29, 2026
1 review
0 helpful votes
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Pretty good
April 12, 2026

I give 3 stars for pretty good! The event tickets come later closer to event! The only thing I had to do is respond to notifications I received confirmation email. I clicked yes, and it lead me to this review. I feel once the transfer of tickets happens, I can't give 5 stars yet!

Date of experience: April 1, 2026
Canada
1 review
0 helpful votes
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Too expensive
April 11, 2026

Buyer beware. Ticketsonsale was first showing up on my social media feed. I mistook this site for Ticketmaster in my rush to purchase, believing the event would sell out fast. I bought and paid TWICE as much as venue was charging. My bad. Buyer beware.

Date of experience: March 20, 2026