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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,115 reviews

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New York
1 review
0 helpful votes
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Ticket exper
September 14, 2025

Everything ok so far im waiting for my tickets to be sent to me

Date of experience: September 10, 2025
New York
1 review
0 helpful votes
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Very Bad Company
September 14, 2025
Updated review

Never received my parking tickets. I had to pray that i could find a spot the night of after i paid 1 month in advance. 3 x i contacted them and no delivery. Very bad liars and scammers, Stay away

Date of experience: August 7, 2025

Easy to get tickets
August 31, 2025
Previous review

Easy to get tickets

Date of experience: August 21, 2025
New York
2 reviews
1 helpful vote
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Good experience thus far
September 14, 2025

So far, so good. Hopefully, the good experience continues.

Date of experience: September 10, 2025
Texas
1 review
0 helpful votes
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Tickets?
September 14, 2025

I have not received my tickets yet. Concert is tomorrow.

Date of experience: September 4, 2025
Pennsylvania
1 review
0 helpful votes
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It worked out okay I had never done it before so now I know thank you it was okay thank you

Date of experience: September 10, 2025
Alabama
1 review
0 helpful votes
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So far so good
September 14, 2025
Updated review

I'll know more after our event- I was getting worried and finally received our tickets. Granted this place was a bit more expensive than ticket master but we were able to get way better seats for the event without paying an arm and a leg. Highly recommend

Date of experience: September 4, 2025

Hoping this works and we will let you know
May 4, 2025
Previous review

Hoping this works and we will let you know

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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No offer no phone number to call? You offer no APP for a phone to hold the tickets for easy entrance to venue I will never use your agency again if I can avoid it, you can be sure of that.

Date of experience: September 4, 2025
Texas
1 review
0 helpful votes
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Easy to use
September 14, 2025

This is where I will buy the rest of my tickets to any concert highly recommended

Date of experience: September 4, 2025
Pennsylvania
1 review
0 helpful votes
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Easy fast convenient
September 14, 2025

Got tix right away no issues I needed to download the app but that wasn't an issue. Easy to use.

Date of experience: September 4, 2025
Canada
1 review
0 helpful votes
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Good
September 14, 2025

It is very easy to use and getting tickets was also easy

Date of experience: September 3, 2025
Missouri
1 review
0 helpful votes
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Great experience
September 14, 2025

Received the tickets in a timely manner. Very happy, will purchase with them again.

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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Easy purchase
September 14, 2025

Quick and easy purchase process, clear information on what I was buying.

Date of experience: September 3, 2025
Illinois
1 review
0 helpful votes
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Convenient
September 14, 2025

I was able to scan the barcode and get access with no problem at all.

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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I was able to purchase a parking ticket after the Lady Gaga concert was already canceled, but I was sent an email that if she reschedules, they will honor my ticket. Hopefully, this will work out, and if not, I hope I am offered a refund. The communication has been very good.

Date of experience: September 8, 2025
Illinois
1 review
0 helpful votes
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No parking
September 13, 2025

We had our ticket and went to park at the garage but it was blocked. I called before we left and it said it was open but when we got there the whole street was blocked off. We had to purchase another ticket for another garage that was open

Date of experience: August 29, 2025
Illinois
1 review
0 helpful votes
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Wait and See….
September 13, 2025
Updated review

I received my tickets for "The Wizard of Oz" at The Sphere in October. I titled this "Wait and See" because I've yet to use the tickets and I'm disappointed that they can't be placed into my Apple Wallet. So, I'll just have to wait and see.
Stay tuned…

Date of experience: September 3, 2025

Purchase was quick and efficient
September 7, 2025
Previous review

Purchase was quick and efficient.

Date of experience: August 27, 2025
Illinois
1 review
0 helpful votes
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Good
September 13, 2025

Good experience. I am just typing to fulfill the required amount of words for me to get off of this ridiculous extra fluff.

Date of experience: September 3, 2025
Michigan
1 review
0 helpful votes
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Ugh
September 13, 2025

Terrible fdo; jasfjasjmfasmf; asjfsjfmslfm

Date of experience: September 9, 2025
Washington
1 review
0 helpful votes
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Parking issue
September 13, 2025

The process is VERY difficult to follow. I still don't know where to park. SpotGo says I don't have a reservation but yet I have a screenshot that I do.

Date of experience: September 9, 2025
Arizona
1 review
0 helpful votes
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Purchase Tesla
September 13, 2025

This site makes it super easy to get tickets for any concert

Date of experience: September 3, 2025