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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Never received my parking tickets. I had to pray that i could find a spot the night of after i paid 1 month in advance. 3 x i contacted them and no delivery. Very bad liars and scammers, Stay away
So far, so good. Hopefully, the good experience continues.
I have not received my tickets yet. Concert is tomorrow.
It worked out okay I had never done it before so now I know thank you it was okay thank you
I'll know more after our event- I was getting worried and finally received our tickets. Granted this place was a bit more expensive than ticket master but we were able to get way better seats for the event without paying an arm and a leg. Highly recommend
Hoping this works and we will let you know
No offer no phone number to call? You offer no APP for a phone to hold the tickets for easy entrance to venue I will never use your agency again if I can avoid it, you can be sure of that.
This is where I will buy the rest of my tickets to any concert highly recommended
Got tix right away no issues I needed to download the app but that wasn't an issue. Easy to use.
It is very easy to use and getting tickets was also easy
Received the tickets in a timely manner. Very happy, will purchase with them again.
Quick and easy purchase process, clear information on what I was buying.
I was able to purchase a parking ticket after the Lady Gaga concert was already canceled, but I was sent an email that if she reschedules, they will honor my ticket. Hopefully, this will work out, and if not, I hope I am offered a refund. The communication has been very good.
We had our ticket and went to park at the garage but it was blocked. I called before we left and it said it was open but when we got there the whole street was blocked off. We had to purchase another ticket for another garage that was open
I received my tickets for "The Wizard of Oz" at The Sphere in October. I titled this "Wait and See" because I've yet to use the tickets and I'm disappointed that they can't be placed into my Apple Wallet. So, I'll just have to wait and see.
Stay tuned…
Good experience. I am just typing to fulfill the required amount of words for me to get off of this ridiculous extra fluff.
The process is VERY difficult to follow. I still don't know where to park. SpotGo says I don't have a reservation but yet I have a screenshot that I do.
This site makes it super easy to get tickets for any concert
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

